Lauren Stam
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Property Manager
GC Realty and Development LLC
Roselle, Illinois
10.2022 - Current
- Managed a portfolio of 450+ units, including all clients and properties with 12 or more units (scattered site ranging from single family homes up to 64 unit buildings).
- Advised clients in decisions regarding their investment properties in order to receive maximum return on investment.
- Oversaw a team of employees responsible for various aspects of the property management life cycle including onboarding, collections, lease renewals, rental licenses, COIs, utilities, subsidy inspections, turnovers, leasing, and maintenance for the portfolio.
- Assisted in the interview process for the hiring of Property Managers and Assistant Property Managers.
- Conducted monthly site visits to ensure the properties were well maintained, to schedule necessary repairs, and to determine recommendations for CapEx projects.
Assistant Property Manager
GC Realty and Development LLC
Roselle, Illinois
12.2021 - 09.2022
- Assisted the Property Manager in managing a portfolio of over 400 residential units.
- Developed strong, professional relationships with residents and clients by delivering the company's core values: responsiveness, ease of doing business, and right solutions.
- Promptly addressed and resolved complaints and concerns.
- Coordinated resident move-ins and move-outs.
- Performed market analyses to determine market rent for annual rent increases.
- Participated in the onboarding of new clients and properties.
- Created, implemented, and facilitated successful training programs to increase employee engagement, retention, and productivity.
- Assisted in drafting various company processes to ensure all requirements are being met and laws are being followed.
Licensed Real Estate Broker Associate
Baird & Warner
Chicago, IL
12.2020 - 12.2021
- Managed client meetings expertly to create positive energy, build trust and lock in new agreements.
- Managed real estate transactions from initiation to closing.
- Developed pipeline utilizing multiple marketing channels and sales strategies.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Negotiated between sellers and buyers over property prices and settlement deals.
- Cultivated and strengthened productive relationships with other industry professionals such as attorneys and lenders.
- Maintained regular communications with clients to discuss and resolve issues.
Education
Bachelor of Science - Computer Information Systems
DeVry University
Chicago, IL09.2018
Skills
- Verbal and written communication
- Time management and organization
- Problem solving
- Conflict resolution
- Market research and analysis
- Negotiation
- Revenue generation
- Training and mentoring
- Interviewing
- Proficient in Microsoft Word, Excel, and Powerpoint
- Proficient in Podio, AppFolio, and CRM software
Certification
- Licensed Illinois Real Estate Broker Associate
- Member of Chicago Association of REALTORS®
- Member of Illinois REALTORS®
- Member of National Association of REALTORS®
Timeline
Residential Property Manager
GC Realty and Development LLC
10.2022 - Current
Assistant Property Manager
GC Realty and Development LLC
12.2021 - 09.2022
Licensed Real Estate Broker Associate
Baird & Warner
12.2020 - 12.2021
Bachelor of Science - Computer Information Systems
DeVry University
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