Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Lauren Starr

Lauren Starr

Connersville,IN

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations for various projects statewide. Experienced in assessing, implementing, and adjusting as needed to fit the need of the current project, all while applying a creative and analytical approach to operations to maintain continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Utilizes existing statewide relationships through mentoring, training and empowering teams to excel in performance. In addition, a strong focus and experience in all facets of college campus marketing, including social media content, creatives, and large scale external campaigns.

Overview

11
11
years of professional experience

Work History

Special Projects & Marketing Coordinator

Ivy Tech Hamilton County
Remote
03.2021 - Current
  • Strategic thought partner with the Chancellor
  • Streamline procedures by standardizing project documentation and recordkeeping requirements
  • Maintain project timelines by monitoring progress and reworking strategies to better align operations with targets
  • Management and implementation of large scale campus projects, including Franklin Covey's 4 Disciplines of Execution and the Hamilton County campus Scale-up Plan
  • Champion continuous improvement initiatives within the organization through regular review of existing processes and identification of opportunities for optimization
  • Keep project stakeholders informed by compiling, organizing and reporting on project data
  • Liaise with project stakeholders concerning project details and deliverables
  • Establish project roadmaps covering objectives, schedules and budget
  • Obtain and analyze metrics through Tableau
  • Utilize project management tools, including Asana to track projects
  • Form and partner with cross-functional teams to advance a project or initiative
  • Design brochures and flyers for marketing needs
  • Maintain brand vision, mission and voice across channels and collaborated with internal teams to develop ongoing strategy
  • Maintaining of campus website through Umbraco
  • Utilize social media and create needed content
  • Served as Goal 3 Strategic Rotation Lead (Dec 2020- Mar. 2022)
  • Served as Campus Data Lead ( Mar. 2021- Oct. 2023)
  • Currently serves as campus Change Agent
  • Currently serves as campus Process and Improvement Lead
  • Currently serves as campus 4DX Coach
  • Currently serves as Statewide 4DX Trainer & Coach (July 2022-Current)

Special Projects Coordinator

Ivy Tech Richmond
09.2020 - 03.2021
  • Strategic thought partner with the Chancellor
  • Streamlined procedures by standardizing project documentation and recordkeeping requirements
  • Facilitated all needs in regards to Campus Board of Trustees
  • Facilitated smooth execution of projects by coordinating necessary resources at each stage
  • Kept project stakeholders informed by compiling, organizing and reporting on project data
  • Obtained and analyzed reporting data through Tableau
  • Served as campus Change Agent
  • Served as campus Process & Improvement Lead
  • Served as campus Data Lead

Business Office Specialist

Ivy Tech Richmond
03.2019 - 09.2020
  • Delivered timely payments to vendors based on internal schedules and established payment agreements
  • Completed payments by working with multiple systems and payment methods
  • Contributed to business operations improvements by streamlining accounts payable processes
  • Issued stop-payments or purchase order amendments
  • Verified Compliance in areas such as Purchase Orders, Travel, and Pcard usage
  • Balanced and reconciled discrepancies in financial records

Bookstore Manager

Follett Bookstore- Ivy Tech Richmond
01.2017 - 02.2019
  • Maintained high store standards in merchandising, security and visual presentation
  • Balanced tills at end of shifts and made daily bank deposits
  • Coordinated employee schedules for optimum performance and shift coverage
  • Oversaw employee recruiting, onboarding and training on store procedures
  • Organized regular inventory counts to keep records accurate and identify supply needs
  • Supervised administrative activities directly related to making products or providing services
  • Prepared staff work schedules and assigned specific duties
  • Facilitated all aspects of the newly added online bookstore component from the local campus level
  • Worked closely with Ivy Tech staff to facilitate joint events and activities

Bookstore Sales Associate

Follett Bookstore- Ivy Tech Richmond
07.2013 - 01.2017
  • Kept accurate drawer through correct handling of cash and payments
  • Maintained customer satisfaction with exceptional, above-and-beyond service for requests
  • Greeted customers and asked questions to assess needs
  • Prepared merchandise for purchase or rental
  • Helped store meet demand by communicating specific project needs to managers
  • Worked closely with Ivy Tech employees to resolve student book needs or possible issues
  • Replenished supplies by monitoring and sourcing inventory
  • Recorded daily transactions in system using correct procedures and focusing on accuracy

Education

Cosmetology -

The Paul Mitchell School
Orlando, FL
07.2005

Cosmetology -

Whitewater Technical Career Center
Connersville, IN
06.2004

Diploma -

Franklin County High School
Brookville, IN
06.2004

Bachelor of Science (B.S.) - Business Administration

Purdue Global University
Online, Excel Track

Certified Associate in Project Management -

Project Management Institution
Online

Skills

  • Strategic Planning
  • Project Management
  • Change Management
  • Process & Improvement
  • Creative Thinking
  • Data Utilization
  • Statewide Relationship Building
  • Team Collaboration
  • Facilitation
  • Coaching & Training
  • Idea Development and Brainstorming
  • Deadline Driven
  • Project Management Software Proficiency
  • Multitasking
  • Problem Resolution
  • Project Presentations
  • Proposal Development
  • Attention to Detail
  • Leadership
  • Organizational Skills
  • Goal Setting
  • Cross-functional Collaboration
  • Conflict Resolution
  • Event Planning and Logistics

References

References available upon request.

Timeline

Special Projects & Marketing Coordinator

Ivy Tech Hamilton County
03.2021 - Current

Special Projects Coordinator

Ivy Tech Richmond
09.2020 - 03.2021

Business Office Specialist

Ivy Tech Richmond
03.2019 - 09.2020

Bookstore Manager

Follett Bookstore- Ivy Tech Richmond
01.2017 - 02.2019

Bookstore Sales Associate

Follett Bookstore- Ivy Tech Richmond
07.2013 - 01.2017

Cosmetology -

The Paul Mitchell School

Cosmetology -

Whitewater Technical Career Center

Diploma -

Franklin County High School

Bachelor of Science (B.S.) - Business Administration

Purdue Global University

Certified Associate in Project Management -

Project Management Institution

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Lauren Starr