Lauren Steinberg

• Managed accounts receivable, decreasing outstanding balances through diligent follow-up with both patients and insurers.
• Ensured timely payment collection from both patients and insurance companies by diligently tracking outstanding balances.
• Filed and tracked insurance claims and communicated claims status to patients.
• Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.

• Worked with Loan Officer to create application profile in system and review key information at various stages within process.
• Documented borrower's information in loan processing system and resolved any discrepancies.
• Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
• Communicated with customers daily to request information and complete paperwork.
• Assembled important paperwork and disclosures for borrower.
• Monitored key dates to obtain information by deadlines.
• Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
• Improved turnaround times for loan applications through effective prioritization and proactive problem-solving techniques.
• Set up files using loan officer checklist and submitted on-time for processing.

Ran a start up practice treating patients with dental devices for sleep apnea. Met with patients who may be at risk for Obstructive Sleep Apnea. Set up patients with home sleep studies. Recorded the test results. Treated patients with mild or moderate sleep apnea with custom made dental devices. Documented observations and baseline measurements in medical records.

• Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery
• Sterilized rooms and prepped equipment and instruments for daily procedures
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
• Created dental impressions and iTero scans used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
• Prepared patient X-rays and images for review by dentist
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
• Used Eaglesoft to document and maintain patient information and health background
• Documented patients' dental health information, medical history and vital signs
• Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs
• Managed office schedules and calendars to coordinate administrative planning and execution
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
• Experienced Invisalign coordinator for a top provider
• Speaker the last two years at GRC Dental Conference located in Las Vegas. Spoke on Invisalign protocols A-Z and how to make it work for practices
• Managed OSHA and HIPPA guidelines with yearly training and updates

• Assisted dentist with general dental procedures including fillings, crowns, deliveries, root canals and extractions
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
• Cleaned and sterilized instruments between patients to protect from infection risks
• Explained treatment procedures and instructed patients on home care guidelines
• Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment