Lauren Steinmetz
Aston,Pennsylvania
Summary
Aspiring Public Health Nutritionist with a strong foundation in nutrition science, health promotion, and community outreach. Experienced in food safety, training, and customer engagement with a proven ability to educate diverse populations. Recognized for leadership, cultural competency, and commitment to improving community health outcomes.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Barista/ Lead Trainer
Starbucks
03.2022 - Current
- Trained and coached over 11 new partners on beverage standards, company policies, and customer service to ensure accurate performance and enhance employee retention.
- Developed training techniques to improve training shifts within a high-volume store, to ensure training accuracy.
- Promoted Starbucks’ values through teamwork, customer connections, and inclusivity.
- Maintained compliance with sanitation and food handling standards to protect community health.
Bartender/ Lead Trainer/ Supervisor
Not Your Average Joe’s
05.2014 - Current
- Led bar operations during peak hours, maintaining high service quality and boosting guests' experience.
- Trained/onboarded over 22 new staff members, ensuring consistency in service, safety, and guest experience.
- Developed training materials and standard operating procedures that improved efficacy and reduced errors in serving standards.
- Maintained compliance with all food safety, health, and alcohol regulations.
Front of House Manager
Buffalo Wild Wings
08.2010 - 05.2014
- Directed bar operations, staffing, inventory, ordering, sales, and customer satisfaction.
- Controlled beverage cost through accurate inventory measures, waste-reduction strategies, and rigorous ongoing staff training.
- Analyzed weekly P&L reports to identify trends, created a systematic plan based on findings to reduce product loss, and increased profitability.
- Created valuable vendor relationships, leading to an increase in product promotions, driving bar sales.
- Maintained an inventory loss below 0.6 total bar sales weekly.
- Recognized for leadership, operational effectiveness, and ability to exceed revenue targets while maintaining team morale.
- Directed staff, operations, and compliance with health and food safety regulations.
Education
Bachelor of Science - Applied Nutrition and Health
Arizona State University
Tempe, AZ05.2026
Associate of Arts - Communication
Delaware County Community College
Media, PA05.2017
Skills
- Public Health Nutrition Community Outreach Health Promotion
- Nutrition Education Training & Leadership Cultural Competency
- Food Safety & Compliance Microsoft Office Canva
- Team collaboration
- Friendly and outgoing
- Attention to detail
- Adaptive and creative
- Team leadership
- Safe food handling practices
- Inventory management
- Exceptional customer service
- Time management
- Team player
- Hospitality service expertise
Certification
- Dean's list (8 semesters at Arizona State University)
- Member of Phi Theta Kappa honor society
- Certificate of Merit for Outstanding Achievement in Communication Studies (Delaware County Community College)
- Partner of the Quarter (Starbucks, twice)
- ServSafe Certification
- RAMP Certification
Timeline
Barista/ Lead Trainer
Starbucks
03.2022 - Current
Bartender/ Lead Trainer/ Supervisor
Not Your Average Joe’s
05.2014 - Current
Front of House Manager
Buffalo Wild Wings
08.2010 - 05.2014
Associate of Arts - Communication
Delaware County Community College
Bachelor of Science - Applied Nutrition and Health
Arizona State University