Lauren Stewart
Canton,CT
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
Work History
Shift Lead
Starbucks
05.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Responded to and resolved customer questions and concerns.
Electrical Apprentice
B&B Automated Controls
03.2023 - 03.2024
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
- Fabricated custom and replacement parts according to specifications.
- Terminated wiring and connected circuits with correct techniques.
Barista Training Coach
Bizarre Coffee
12.2020 - 08.2022
- Streamlined the training process, implementing a structured curriculum focused on core competencies required for barista success.
- Improved customer service quality by coaching trainees on effective communication, problem-solving, and time management skills.
- Established and maintained quality control standards.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
Education
Graduate Certificate - Medical Billing & Coding
Kennesaw State University
Kennesaw, GA01-2024
Graduate Certificate - Medical Assistant
North Georgia Nursing Academy
Flowery Branch, GA05-2020
High School Diploma -
Pickens High School
Jasper, GA05-2017
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Work delegation
- Sales proficiency
- Inventory management
- Shift leadership
- Positive attitude
- Strong verbal and written communication
- Sales and upselling
- Inventory counts
Timeline
Shift Lead
Starbucks
05.2024 - Current
Electrical Apprentice
B&B Automated Controls
03.2023 - 03.2024
Barista Training Coach
Bizarre Coffee
12.2020 - 08.2022
Graduate Certificate - Medical Billing & Coding
Kennesaw State University
Graduate Certificate - Medical Assistant
North Georgia Nursing Academy
High School Diploma -
Pickens High School
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