Lauren Sveen
Oakley,CA
Summary
Detail-oriented Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and am successful at reducing patients' anxiety or discomfort by being compassionate and thorough with my work.
Overview
4
4
years of professional experience
Work History
Phlebotomist
HonorHealth
Scottsdale, AZ
02.2024 - Current
- Assisted in the onboarding process of fresh phlebotomy staff by providing training support.
- Educated patients on proper blood draw techniques.
- Adhered to HIPAA guidelines regarding patient privacy.
- Monitored inventory levels of supplies used in phlebotomy services.
- Followed all safety protocols when handling hazardous materials.
- Processed samples accurately and efficiently.
- Performed venipuncture and other blood collection procedures according to established standards.
Server
Red Robin
Tempe, AZ
10.2022 - Current
- Thrives in fast-paced environments, ensuring customer satisfaction and leaving a lasting positive impression.
- Took on increased responsibilities and gained confidence in managing high-pressure situations, ensuring effective teamwork during busy periods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Trained new employees on restaurant procedures and plating techniques.
Assistant teacher
Play and Learn School
Pleasant Hill, CA
05.2022 - 08.2022
- Assisted daycare teacher by providing additional support in instructing children
- Demonstrated assertiveness and strong leadership skills through successful management of up to 20 children, fostering engagement and maintaining a productive work environment.
- Presented a positive attitude to encourage children to be themselves in a safe and growing environment
Food & Service member
Taco Bell
Brentwood, CA
07.2020 - 08.2021
- I worked many different positions during my time here, as a shift leader, cashier, and line cook
- Took and fulfilled customer orders while ensuring efficient drive-through service.
- Ensured accurate and timely order preparation on kitchen line
- As shift leader, I ensured that all workers on my shift became effective team players and learned assertiveness.
- Gained experience in effective communication, leadership during chaotic times, and multitasking under pressure as part of my first job positions.
Education
Phlebotomy certification, PBT - Phlebotomy
Resilient Healthcare Academy
Phoenix, AZ11.2023
CPR certification -
Resilient Healthcare Academy
Phoenix, AZ09.2023
Bachelor of Science - Community Health Services
Arizona State University
Phoenix, AZ05.2023
High School Diploma -
Freedom High School
Oakley, CA06-2021
Skills
- CPR/AED/First Aid certified
- Microsoft Office: Word and PowerPoint
- Google Drive: Docs, Slides, Sheets, Presentations
- Server experience
- Customer service
- Cashier
- Time management
- Physical stamina and perseverance
- Blood collection
- Venipuncture Expertise
- Medical terminology knowledge
- Order of draw
- Anatomy and physiology
Timeline
Phlebotomist
HonorHealth
02.2024 - Current
Server
Red Robin
10.2022 - Current
Assistant teacher
Play and Learn School
05.2022 - 08.2022
Food & Service member
Taco Bell
07.2020 - 08.2021
Phlebotomy certification, PBT - Phlebotomy
Resilient Healthcare Academy
CPR certification -
Resilient Healthcare Academy
Bachelor of Science - Community Health Services
Arizona State University
High School Diploma -
Freedom High School