Lauren Tabb
Richmond,VA
Summary
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
20
20
years of professional experience
2004
2004
years of post-secondary education
Work History
Self Employed
Hampton Roads
Richmond, Virginia
06.2018 - 08.2025
- Cleaning residential and commercial property
- Collaborating team efforts with contractors to finish assignments and meet required deadlines.
- Fill precise orders and keep track of inventory
- Staging the interior and exterior of rental properties
- Worked effectively in team environments to make the workplace more productive.
Server/Assistant Bartender
Joe's Inn
Richmond
02.2016 - 04.2018
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Followed health code standards while handling food and beverage items.
- Collaborated with team members to achieve daily goals within specified time frame.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Bartender
Bakers Crust
Virginia Beach, Virginia
05.2009 - 08.2016
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Provided drink suggestions to customers based on their preferences.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Completed regular bar inventories and daily requisition sheets.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Balanced daily registers and generated sales reports for management.
Wait Staff Member
The Melting Pot Restaurants Inc.
Richmond, VA
09.2007 - 04.2009
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Answered questions about menu selections and made recommendations when requested.
- Ensured that all orders were taken correctly and in a timely manner.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Processed payments accurately using cash registers or point-of-sale systems.
Catering Assistant
Capital Ale House
Richmond, Virginia
05.2006 - 09.2007
- Provided excellent customer service by interacting with guests during events.
- Responded promptly to customer inquiries related to menu items or services offered.
- Assisted in setting up and breaking down catering events.
- Ensured quality control of all food products before serving.
- Communicated effectively with team members to ensure smooth operations during events.
- Supported chefs in preparing meals for large groups efficiently and on time.
- Attended weekly staff meetings with management team to discuss upcoming events and new menu items.
- Organized buffet tables, beverage areas, and other service stations prior to events.
- Interacted with guests to obtain feedback on product quality and service levels.
- Processed payments from customers for catering services received.
- Promptly delivered invoices to be approved by management.
Hospitality Specialist
Capital Ale House
Richmond, Virginia
05.2005 - 09.2007
- Provided excellent customer service to ensure satisfaction from guests.
- Developed procedures for efficient check-in and check-out processes for guests.
- Prepared reports on occupancy rates, revenue generated, and seating rotation.
- Resolved any complaints or issues from guests in a timely manner.
- Ensured that all areas of the hospitality facility were clean and properly maintained.
- Promptly communicated with team members to ensure a smooth running shift.
- Maintained records of bookings made through online portals or other sources.
- Assisted with the coordination and execution of events such as weddings, conferences, and banquets.
Education
Level III - Sommelier Training School
Gallo Wine Academy
Richmond, Virginia 01.2008 - 04.2008
Associate of Arts And Sciences - Psychology
John Tyler Community College
Chester, VA 01.2004 - 08.2006
James River High School
Richmond, VirginiaSkills
- Customer service
- POS system operation
- Team collaboration
- Employee training
- Event setup coordination
- Front-of-house display creation
- Responsible and trustworthy
- Task prioritization
- Sales expertise
- Point of sale operation
- Hospitality service expertise
Timeline
Self Employed
Hampton Roads
06.2018 - 08.2025
Server/Assistant Bartender
Joe's Inn
02.2016 - 04.2018
Bartender
Bakers Crust
05.2009 - 08.2016
Level III - Sommelier Training School
Gallo Wine Academy
01.2008 - 04.2008
Wait Staff Member
The Melting Pot Restaurants Inc.
09.2007 - 04.2009
Catering Assistant
Capital Ale House
05.2006 - 09.2007
Hospitality Specialist
Capital Ale House
05.2005 - 09.2007
Associate of Arts And Sciences - Psychology
John Tyler Community College
01.2004 - 08.2006
James River High School