LAUREN TALLMAN
Summary
Administrative professional experienced in high-paced environments requiring discretion and effective member relations. Enhanced operational efficiency and team collaboration through skillful task and communication management. Improved office functionality by streamlining processes and excelling in multi-tasking, communication, and customer service management.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Administrative Receptionist
PGCEA
Forestville, USA
03.2020 - Current
- Answer phones and assist Uniserv Directors and staff with administrative tasks, ensuring smooth communication and support.
- Ordered food and coordinated logistics for meetings and events, facilitating organized and efficient gatherings.
- Process sick leave bank grants and working with confidential files and handling sensitive issues discreetly and professionally.
- Functioned as the primary liaison between members and staff, enhancing communication and support.
- Maintain email accounts through Microsoft Outlook, streamlining scheduling and communication.
- Using Microsoft office, organize and keep administrative records for the Uniserv Directors.
- Perform office inventory and order office supplies on a monthly basis.
Administrative Assistant/Receptionist
Long Fence
Capitol Heights, USA
08.2017 - 02.2020
- Coordinated schedules and appointments for team members and clients.
- Answered phones and scheduled appointments using ACT database to ensure seamless communication.
- Managed daily office operations to ensure efficiency and organization.
- Prepared and maintained accurate project documentation and reports.
- Processed invoices with accounting department using Southware system to facilitate timely payments.
Education
Bachelor of Arts - Mass Communication
Towson University
Towson, MD 08.2012 - 08.2014
High School Diploma -
Southern High School
Harwood, MD 08.2005 - 01.2009
Skills
- Administrative expertise
- Member Relations
- Telephone skills
- Data entry accuracy
- Zoom and MS Office
- Google Meets
- Microsoft Teams
- Great organizational skills
- Excellent verbal/written communication
- Flexibility/ Adaptability
- Excellent teamwork skills
- Positive and professional work attitude
- Strong work ethic
- Database skills
- Union experience
Timeline
Administrative Receptionist
PGCEA
03.2020 - Current
Administrative Assistant/Receptionist
Long Fence
08.2017 - 02.2020
Bachelor of Arts - Mass Communication
Towson University
08.2012 - 08.2014
High School Diploma -
Southern High School
08.2005 - 01.2009