Motivated professional with over 10 years of experience in customer service and 5 years of experience in management. Seeking a challenging and rewarding career that offers stability and growth potential.
Work History
Hair Designer
1 Year 9 Months
Atrium Salon Spa | 01.2025 - Current
Perform color treatments such as highlights, lowlights, full-color applications and chemical services such as keratin smoothing treatments using high-quality products
Style hair for special occasions such as weddings, proms, and photo shoots, creating elegant and unique looks
Demonstrate expertise in various hair cutting techniques, including precision cuts, layering, and texturizing
Perform waxing services including eyebrow shaping, lip and chin waxing
Facilitated haircut training sessions with other stylists
Salon Manager
9 Years 6 Months
Great Clips Great Group LLC | 06.2015 - 12.2024
Hired and trained new hair stylists on salon protocols, customer service standards and haircutting techniques
Managed inventory levels of professional hair care products, ensuring adequate stock while minimizing waste or overstocking
Implemented a scheduling system that optimized stylist availability while accommodating client preferences for appointments
Led regular team meetings to discuss performance goals, provide feedback on individual stylist performance, and foster teamwork among staff members
Server/Barista/Cashier
3 Years 1 Month
Farmers Daughter Cafe | 03.2012 - 04.2015
Prepared and served a variety of fresh juices, smoothies, and other beverages to customers
Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
Provided exceptional customer service by promptly greeting and seating guests, taking orders, and ensuring a positive dining experience
Education
- Cosmetology
Citrus Heights Beauty College | 01-2013
Trade school
High school diploma
El Camino High School | 08-2011
Skills
Staff training
Customer service
Scheduling
Food and beverage preparation
Efficiency
Inventory
Hair Designer
Recruiting
Team building
Point of sale system
Receptionist
Certification
Cosmetology License, Driver's License
Affiliations
Former facilitator for Look Good Feel Better through the American Cancer Society
Member of The Design Team a brand promotion team through Great Clips