Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Lauren Thebolt

Dundee

Summary

Customer service professional with a strong ability to adapt to high-pressure environments. Demonstrates creativity in problem-solving while maintaining authority and empathy in interactions. Proven track record of delivering exceptional service and support in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Waitress

Social House 103
Dundee
08.2023 - 04.2025
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Communicated daily specials to customers.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Prepared checks accurately and processed payments promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.

Restaurant Hostess

Social House 103
Dundee
06.2022 - 08.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Assigned patrons to suitable tables according to server rotation.
  • Balanced cash register at end of shift according to established procedures.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Cashier

Ace Hardware
Dundee
08.2021 - 06.2022
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Helped with purchases and signed customers up for rewards program.
  • Counted and balanced cashier drawers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Associate of Science - Entrepreneurship

Monroe County Community College
Monroe, MI
05-2026

High School Diploma -

Dundee Community Schools
Dundee, MI
05-2024

Skills

  • Team collaboration
  • Problem solving
  • Effective communication
  • Business strategy
  • Customer service
  • Hospitality Standards
  • Attention to detail
  • Warm and friendly
  • Effective customer upselling
  • High energy and stamina
  • Food preparation
  • Interpersonal communication
  • Professionalism
  • Cleanliness
  • Self motivation
  • Imaginative spirit
  • Authoritative
  • Active listening
  • Stress tolerance
  • Safety awareness
  • Infant and toddler care
  • Bathing and dressing
  • Schedule management
  • Playing puzzles and games
  • Safe driving
  • Emotional support
  • Housekeeping
  • First aid
  • Planning and leading activities
  • Manage behaviors

Affiliations

  • Clarinetist
  • Crochet artist
  • Digital artist
  • Painter
  • Caretaker
  • Gardener

Accomplishments

  • Started Garden Glow Skincare [Small business]
  • Lead community service group, in which fed struggling families in Dundee, MI
  • Earned first place ribbons in 4H group

Timeline

Waitress

Social House 103
08.2023 - 04.2025

Restaurant Hostess

Social House 103
06.2022 - 08.2023

Cashier

Ace Hardware
08.2021 - 06.2022

Associate of Science - Entrepreneurship

Monroe County Community College

High School Diploma -

Dundee Community Schools

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Lauren Thebolt