Lauren Thompson
Lititz,PA
Overview
6
6
years of professional experience
Work History
Server
Concord Country Club
2023.08 - Current
- Enhanced customer satisfaction by promptly attending to their needs
- Increased sales with upselling techniques and thorough knowledge of menu items and specials
- Maintained a clean and orderly dining area
Front Desk Attendant
Lititz Springs Inn And Bulls Head Public House
2018.08 - Current
- Enhanced guest experience by efficiently managing front desk operations and addressing inquiries promptly
- Streamlined check-in and check-out processes
- Maintained a professional and welcoming environment
- Assisted guests with reservations
Vice President of Finance
Alpha Phi Sorority
2023.01 - 2024.01
- Managed budget of $100,000 for a 100+ person organization
- Oversaw distributions of funds and billing members
- Enforced late fees
- Developed financial forecasts, driving accurate decision-making and budgetary planning
Red Dress Gala Coordinator
Alpha Phi Sorority
2022.01 - 2023.01
- Budgeted and planned philanthropic event for 200+ people
- Lead a committee to help assist with the event
Education
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA08.2024
High School Diploma -
Warwick High School
Lititz, PA06.2020
Skills
- Public speaking
- Leadership
- Time management
- Marketing
- Creativity
- Customer Service
Timeline
Server
Concord Country Club
2023.08 - Current
Vice President of Finance
Alpha Phi Sorority
2023.01 - 2024.01
Red Dress Gala Coordinator
Alpha Phi Sorority
2022.01 - 2023.01
Front Desk Attendant
Lititz Springs Inn And Bulls Head Public House
2018.08 - Current
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
High School Diploma -
Warwick High School
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