Lauren Trimarchi
Durham,NC
Summary
Dedicated professional with 10 years of experience in customer service and operations management. Proven ability to enhance client satisfaction and build strong relationships, ensuring optimal service delivery and repeat business.
Overview
22
22
years of professional experience
Work History
Manager on Duty
Hope Valley Diner & Catering
Durham, NC
10.2016 - Current
- Supervised daily operations and delivered optimal customer service and satisfaction.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Real Estate Agent
Front Porch Real Estate
Durham, NC
03.2014 - 02.2018
- Guided clients through property buying and selling processes, ensuring seamless transactions.
- Developed comprehensive market analyses to inform clients on pricing strategies and neighborhood trends.
- Cultivated relationships with mortgage brokers and inspectors to facilitate client financing and inspections.
- Negotiated contracts, securing favorable terms for clients while minimizing potential risks.
Restaurant Server
Prestonwood Country Club
Cary, NC
04.2014 - 08.2015
- Provided exceptional customer service in high-pressure dining environment.
- Assisted with menu knowledge and food pairings to enhance guest experience.
Banquet Bartender
Sheraton Chapel Hill
Chapel Hill, NC
04.2012 - 08.2015
- Provided exceptional customer service to enhance guest satisfaction during events.
- Collaborated with event coordinators to ensure seamless bar operations for large gatherings.
- Developed and maintained extensive knowledge of cocktail recipes and beverage offerings.
Bartender
Maggianos Little Italy
Durham, NC
02.2005 - 08.2012
- Provided exceptional customer service, enhancing guest experiences and satisfaction.
- Crafted signature cocktails and maintained high standards of drink presentation.
Education
High School Diploma -
Waynesburg Central High School
Waynesburg, PASkills
- Customer service/Extensive Bartending Experience
Timeline
Manager on Duty
Hope Valley Diner & Catering
10.2016 - Current
Restaurant Server
Prestonwood Country Club
04.2014 - 08.2015
Real Estate Agent
Front Porch Real Estate
03.2014 - 02.2018
Banquet Bartender
Sheraton Chapel Hill
04.2012 - 08.2015
Bartender
Maggianos Little Italy
02.2005 - 08.2012
High School Diploma -
Waynesburg Central High School