Lauren Vellonakis

As the executive assistant to an Executive Producer of Unscripted Reality Television at NBCUniversal, my responsibilities included handling a busy executive desk, managing day to day administrative functions, and liaising with internal NBC divisions, all while exercising a high level of professionalism and adaptability. Additionally, I was responsible for coordinating meetings, and assisting with an assortment of tasks during pre- and post-production.

• Applied organizational and comprehensive listening skills to complete any task I was assigned, supporting the CEO/President by managing calendars, coordinating meetings, and zoom invitations. Assisted in the design and preparation of supplemental materials for presentations and meetings. Helped with research for various projects. Additionally, assisted in operations, applying attention to detail and organizational skills when preparing orders, as well as using my time management skills to complete tasks promptly.

• Greeted all guests with a smile, answered all phone calls, made dinner reservations, and seated guests according to strict guidelines. Worked quickly and calmly in a fast-paced, focused environment. Kept track of all special requests, celebrations, and special events. Assisted the event coordinator with off-site events, applied listening skills and quick thinking to help wherever needed before, during, and after the event.
• Worked with and trained others at the front desk, developed professional relationships with regular or high profile customers, coordinated any requests from customers, fellow employees, and management.

• Greeted hotel guests with a friendly, energetic, and professional demeanor. Coordinated dinner reservations, room service, and seated guests according to guidelines. Served drinks to guests in the waiting area. Created seating chart. Worked quickly in a fast-paced environment, focusing on detail, accuracy, courtesy, and world class customer experience.
• Worked at an all-inclusive resort, remaining highly adaptable to work in a cross-functional capacity, covering shifts of food runners and bussers as required, to improve the resort’s efficiency.

• Delivered comprehensive administrative support to staff and clients by creating travel itineraries, developing Excel spreadsheets, and maintaining updated client files.
• Researched travel aspects and made recommendations on tourism ideas to clients.
• Delivered exemplary client services by coordinating travel plans and resolving customer issues in a prompt manner.