Lauren Vernon
Arlington,TX
Summary
Certified Pharmacy Technician with 3 years of experience and firm command of regulatory requirements. Successfully handles fast-paced workflow. Skillfully processes high-volume prescription refills and maintains inventory accuracy. Knowledgeable and proactive communicator with superior customer service capabilities.
Overview
10
10
years of professional experience
Work History
Certified Pharmacy Technician
Baylor Scott & White
Grapevine, TX, USA
06.2021 - Current
- Minimized risk and maintained accuracy, adhering to proper medication-handling techniques and industry best practices.
- Researched and resolved dosage conflicts, potentially harmful drug interactions, insurance issues, and other matters to verify patient safety and wellness and build customer loyalty.
- Met customer needs with fast and knowledgeable pharmacy support, providing quick, but accurate and informative communication between nurses and patients.
- Kept over-the-counter medications and other pharmacy-related supplies well-organized and stocked for customers.
- Ran reports, checked data, and resolved discrepancies to help with recordkeeping tasks.
- Delivered discharge orders to patient rooms expeditiously, providing baseline guidance on medications.
- Managed COVID-19 vaccine clinic.
- Scanned official documentation into multiple data bases.
- Understanding colleague's strengths, and utilizing those to the best of their abilities to meet patient requirements and needs.
- Maintaining and clearing all work queues in a timely and accurate matter.
- Investigated and resolved customer concerns related to order inquiries and delivery tracking.
Certified Pharmacy Technician
CVS Pharmacy
Arlington, TX, USA
01.2019 - Current
- Supported senior management in day-to-day operations and proactively handled concerns.
- Promoted compliance with all state and local weight, measurement, and labeling requirements.
- Assisted pharmacists with counting medications, labeling containers, and pricing prescriptions.
- Communicated with pharmacy customers to gather and verify personal, medical, and insurance information.
- Kept inventory accurate with effective management and regular cycle counts.
- Maintained efficiency by balancing customer needs with pharmacy workload.
- Boosted efficiency by keeping work areas clean, tidy, and free of debris.
- Enhanced team performance by empowering and motivating employees.
Pet Care Specialist
PetSmart
Arlington, TX, USA
11.2015 - 12.2018
- Identified medical issues quickly through continuous monitoring of animals under care.
- Minimized risks of serious conflicts and harm through effective management of animal behavior and interactions.
- Coordinated and monitored play-groups of up to 17 animals with dedication to safety and animal wellness.
- Maintained comfortable, clean and sanitized animal quarters.
- Managed basic animal needs, including regular feeding and watering.
- Answered customer questions about policies and procedures with friendly and knowledgeable approach.
Education
High School Diploma - undefined
Martin High School
Arlington, TX06.2014
Associate of Arts - undefined
Tarrant County College
Arlington, TXSkills
- Inventory management
- Multitasking
- Prescription filling
- Insurance processing
- Motivated team player
- Critical thinking
- Quick learner
- Task prioritization
- Customer service
- Memorization and recall
- People-oriented
- Well versed in Enterprise and Epic
- Clear and effective communication over phone and in person
- Conflict resolution
Languages
English
American Sign Language
Timeline
Certified Pharmacy Technician
Baylor Scott & White
06.2021 - Current
Certified Pharmacy Technician
CVS Pharmacy
01.2019 - Current
Pet Care Specialist
PetSmart
11.2015 - 12.2018
High School Diploma - undefined
Martin High School
Associate of Arts - undefined
Tarrant County College