Lauren Walsh
Cranford,NJ
Summary
Dynamic Field Reimbursement leader with 18 years of experience in enhancing patient access and optimizing reimbursement pathways for specialty biologics. Expertise in prior authorization, appeals, HUB services, specialty pharmacy, and payer strategy, effectively navigating complex access barriers. Recognized for implementing strategic initiatives that improve access execution and team performance. Accomplished trainer and facilitator with a proven ability to influence cross-functional teams and lead impactful training programs.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Field Trainer
Sanofi US
01.2022 - Current
- Selected as Field Trainer for East Region in June 2022, promoted to Lead National Field Trainer in November 2022.
- Facilitated live and virtual training sessions for FRMs and Sales Representatives, enhancing knowledge across various Therapeutic Areas.
- Developed and advised on comprehensive FRM training content, scenarios, and workshops to improve training effectiveness.
- Led strategic leadership initiatives and training design groups to enhance national FRM execution.
Senior Field Reimbursement Manager
Sanofi US
New Brunswick, New Jersey
07.2020 - Current
- Led cross-functional team to improve conversion rates and decrease time-to-fill for blockbuster injectable biologic across Central and Northern New Jersey, resulting in enhanced patient access.
- Delivered comprehensive reimbursement, utilization management criteria, and access education for eight Dermatology, Allergy/ENT, and Pulmonology indications, facilitating improved stakeholder understanding and patient support.
- Demonstrated deep understanding of specialty pharmacy landscape, payer policies, and access pathways.
- Achieved 2025 National Circle of Excellence Award for outstanding performance.
- Consistently surpassed key performance indicators while attaining exceptional end-of-year ratings.
- Recognized multiple times with awards for exceptional performance and collaboration, underscoring commitment to team success and patient outcomes.
Field Reimbursement Manager
Eli Lilly
Central New Jersey
12.2017 - 07.2020
- Developed comprehensive reimbursement strategies, providing prior authorization education and payer resource expertise for Medicare, Medicaid, and commercial plans.
- Overcame access challenges in Northern and Central NJ, enabling patient initiation for three blockbuster specialty biologics across multiple medical fields.
- Executed territory strategy for one major launch and five new indications, ensuring provider adoption.
- Consistently ranked among top national performers in face-to-face customer interactions prior to COVID-19.
- Co-created national training scenarios and compliance materials, reinforcing operational adherence across teams.
Field Sales Trainer
Eli Lilly
04.2016 - 11.2017
- Developed sales capability and clinical knowledge for 159 representatives across 23 states, enhancing their ability to engage effectively with clients.
- Achieved area results of 105% to goal in 2017 and 103% in 2016 through targeted payer strategy training.
- Delivered specialized training on Medicare/Medicaid, commercial payer requirements, and prior authorization processes to ensure compliance and improve sales outcomes.
- Provided field and virtual coaching to empower representatives to surpass performance metrics.
- Collaborated with leadership to develop national training resources for enhanced effectiveness.
- Developed and led inaugural Specialty Elevate Leadership Conference in 2017 to strengthen cross-functional skills and company loyalty.
- Facilitated new-hire training and created onboarding content for national meetings to streamline integration of new representatives.
Executive Surgical Sales Specialist
Eli Lilly
New Jersey
01.2014 - 03.2016
- Led surgical business for multimillion-dollar biologic, achieving 117% of plan in 2016.
- Achieved recognition as top national performer with #1 growth in East surgeon accounts in 2015 and led national writer creation efforts from 2014 to 2015.
- Drove strategic partnerships with Lilly/DePuy Synthes for co-promotion and implemented bone health protocol, enhancing market presence.
- Earned multiple MVP awards and selected for Business Unit Leader’s Council, contributing to strategic decision-making.
- Served as corporate representative at major national congresses, including NASS (2014-2015) and AAOS (2016).
Senior Sales Representative
Eli Lilly
Central New Jersey
06.2008 - 03.2016
- Achieved promotion to Senior Specialty Sales Representative, earning multiple MVP awards and Director’s Council selections.
- Delivered exceptional sales performance across osteoporosis and musculoskeletal portfolio, maintaining top national rankings each year.
- Achieved 1900% year-over-year growth in orthopedic surgeon accounts, expanding client base significantly in 2012.
- Led region in daily call metrics while coordinating peer-to-peer programming initiatives, enhancing team engagement.
- Facilitated guest training sessions for national sales classes at Lilly Headquarters, sharing expertise with peers.
Education
Bachelor of Arts - Journalism & Sociology - Magna Cum Laude
Rutgers University
New Brunswick, New Jersey, NJ05-2008
Skills
- Access pathway navigation
- Cross-functional collaboration
- Strategic leadership
- Reimbursement management
- Account management
- Payer landscape expertise
Certification
PACS - Prior Authorization Certified Specialist
Affiliations
Volunteer Coach - Cranford High School Girls' Golf Team (2024-Present)
Timeline
Field Trainer
Sanofi US
01.2022 - Current
Senior Field Reimbursement Manager
Sanofi US
07.2020 - Current
Field Reimbursement Manager
Eli Lilly
12.2017 - 07.2020
Field Sales Trainer
Eli Lilly
04.2016 - 11.2017
Executive Surgical Sales Specialist
Eli Lilly
01.2014 - 03.2016
Senior Sales Representative
Eli Lilly
06.2008 - 03.2016
Bachelor of Arts - Journalism & Sociology - Magna Cum Laude
Rutgers University