Lauren Walter
Montrose,MI
Summary
Front Office Coordinator with a strong focus on managing office workflows and enhancing patient experiences. Skilled in coordinating communication between staff and patients, maintaining records, and efficiently scheduling appointments. Dedicated to ensuring operational efficiency and delivering high-quality customer service.
Overview
14
14
years of professional experience
Work History
Front Office Coordinator
Parkside Dental Associates
Burton, Michigan
05.2026 - Current
- Coordinated communication between dental staff and patients to ensure clarity.
- Maintained patient records
- Scheduled and confirmed patients
- Verify dental benefits and collect copays
- Check in lab cases
- Clean and sterilize operatories
- Process and of day/ month, run reports
- Patient recall
Stay at Home Parent
None At This Time
Montrose, MI
09.2023 - 05.2026
Lead Office Administrator
Larry Black Dentistry
Flushing, USA
01.2022 - 09.2023
- Effectively managed all front desk tasks to ensure proper office workflow.
- Handled heavy phone and waiting room volumes.
- Created and discussed treatment plans and accounts/finances.
- Prepare insurance claims.
- Accounts Receivable and Payable.
- Input patient data into a computerized record system.
Office Administrator
David M. Juliani D.D.S.
Auburn Hills, USA
04.2012 - 01.2022
- Answer a multi-line telephone system and assist callers.
- Schedule Appointments.
- Verify Insurance and prepare treatment plans.
Education
Medical Insurance Billing and Oce Administration - CPT & ICD-9-CM Coding, Medical Asepsis/Infection Control, Medical Insurance Billing, Fundamentals of Assisting, Financial Recordkeeping, Patient Scheduling, Medical Law & Ethics/HIPPA, Records Management, Anatomy and Physiology
Ross Medical Education Center
Madison Heights, MIDiploma - General
Utica High School
Utica, MISkills
- Positive Attitude
- Multitasker
- Highly Organized
- Customer Service
- Time Management
- Insurance Knowledge
- Quick Learner
Timeline
Front Office Coordinator
Parkside Dental Associates
05.2026 - Current
Stay at Home Parent
None At This Time
09.2023 - 05.2026
Lead Office Administrator
Larry Black Dentistry
01.2022 - 09.2023
Office Administrator
David M. Juliani D.D.S.
04.2012 - 01.2022
Medical Insurance Billing and Oce Administration - CPT & ICD-9-CM Coding, Medical Asepsis/Infection Control, Medical Insurance Billing, Fundamentals of Assisting, Financial Recordkeeping, Patient Scheduling, Medical Law & Ethics/HIPPA, Records Management, Anatomy and Physiology
Ross Medical Education Center
Diploma - General
Utica High School