Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Lauren Ward

Fort Worth,TX

Overview

9
9
years of professional experience
1
1
Certification

Work History

MARKETING/CUSTOMER SERVICE

Ward Insurance
North Richland Hills
08.2015 - 07.2024
  • Related relevant information to the leadership team to provide immediate customer service
  • Designed website layouts and user interfaces according to client specifications
  • Published content that aligned with brand to build connections and encourage positive action
  • Managed content creation, curation and scheduling for social channels including Facebook.

SERVER

Logans Roadhouse
Lubbock
07.2022 - 12.2022
  • Applied time management skills to customer experience to ensure prompt and friendly service
  • Communicated information through multiple channels with a positive attitude
  • Increased monthly promotion sales by 5% through product promotion and upselling.
  • Provided excellent customer service to ensure satisfaction.

Education

BACHELOR OF ARTS IN PUBLIC RELATIONS & STRATEGIC COMMUNICATIONS -

Texas Tech University
05.2024

Skills

  • Tik Tok, Instagram, etc
  • Team-Oriented
  • Press Release Writing
  • Strong Communication
  • Adobe Illustrator
  • InDesign
  • Photoshop
  • Organized
  • Microsoft Office
  • Strategic Planning
  • Canva
  • Self Motivation
  • Digital Marketing
  • Relationship Building
  • Teamwork and Collaboration
  • Strategic Marketing
  • Brand Awareness

Certification

  • HubSpot Social Media Certification
  • Arthur Page Ethics Certification

Accomplishments

  • Presidents List (Summer 2023, Spring 2024)
  • Dean's List (Spring 2023, Fall 2023)
  • Pitch Winner for Campaigns Capstone Project

Timeline

SERVER

Logans Roadhouse
07.2022 - 12.2022

MARKETING/CUSTOMER SERVICE

Ward Insurance
08.2015 - 07.2024

BACHELOR OF ARTS IN PUBLIC RELATIONS & STRATEGIC COMMUNICATIONS -

Texas Tech University
Lauren Ward