Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Waitress

Lauren Weidele

Pomfret Center,CT

Summary

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

Weideles pizza
Sterling, CT
10.2020 - Current
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Delivered exceptional customer service by promptly taking orders and addressing patron inquiries.
  • Trained new staff on restaurant procedures and customer service standards.
  • Maintained cleanliness and organization of dining area, ensuring compliance with health regulations.
  • Verified patients had positive experience by providing exemplary customer service.
  • Managed over 30 phone calls per day

Direct Support Professional

Northeast Placement Services
Woodstock, CT
04.2024 - 11.2024
  • Assisted individuals with disabilities in daily living activities. Provided compassionate care and support in a group home setting. Maintained medication certification to ensure proper administration of prescribed treatments.
  • Delivered direct care and support to individuals with disabilities, prioritizing safety and well-being.
  • Facilitated clients' daily living activities, including bathing, dressing, grooming, and meal preparation.
  • Managed medication administration in accordance with prescribed schedules and meticulously documented observed changes or reactions.
  • Facilitated development of independent living skills, including budgeting, grocery shopping, and household management.
  • Oversaw meticulous documentation of client progress, behavioral incidents, and medical information.
  • Championed rights and interests of individuals served by proactively addressing concerns and issues.
  • Cultivated strong client relationships through active listening, empathy, and effective communication.

Dietary Aide

Alpine Nursing Home
Coventry, RI
03.2022 - 09.2022

Assisted in kitchen operations by preparing meals and maintaining cleanliness. Supported housekeeping tasks to ensure a tidy environment. Completed CNA training and provided junior nursing assistant services to patients.

Customer Service

Dame Farm and Orchards LLC
Johnston, RI
09.2021 - 10.2021
  • Assisted customers with inquiries and support during seasonal operations. Developed skills in problem-solving and communication through direct interactions. Gained valuable experience in a fast-paced work environment.

Education

High School Diploma -

Woodstock Academy
Woodstock, CT
06.2023

Skills

  • Customer service
  • Caregiving
  • Phone etiquette
  • Casual dining experience
  • Serving Experience
  • Food service
  • Organizational skills
  • Group home
  • Hospitality
  • Data entry
  • Dietary Aide Experience
  • Restaurant experience
  • Communication skills
  • Sales
  • Training & development
  • Cash handling

Certification

  • CPR Certification
  • Driver's License

Languages

English - Expert

Timeline

Direct Support Professional

Northeast Placement Services
04.2024 - 11.2024

Dietary Aide

Alpine Nursing Home
03.2022 - 09.2022

Customer Service

Dame Farm and Orchards LLC
09.2021 - 10.2021

Waitress

Weideles pizza
10.2020 - Current

High School Diploma -

Woodstock Academy