Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Weston

Austin

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

6
6
years of professional experience

Work History

Customer Service Professional

Longhorn Steakhouse
Cedar Park
08.2017 - 06.2023
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Maintained records of transactions made during shift as required by law or company policy.

Receptionist

Lakeline Vision Source
Austin
07.2021 - 08.2022
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
  • Processed payments and updated accounts to reflect balance changes.

Education

High School Diploma -

Round Rock High School
Round Rock, TX
05-2017

Skills

  • Customer service
  • Point-of-sale systems
  • Relationship building
  • Conflict resolution
  • Communication skills
  • Organizational skills
  • Time management
  • Attention to detail
  • Adaptability and flexibility

Timeline

Receptionist

Lakeline Vision Source
07.2021 - 08.2022

Customer Service Professional

Longhorn Steakhouse
08.2017 - 06.2023

High School Diploma -

Round Rock High School
Lauren Weston