Lauren Yaites
Haltom City,TX
Summary
Licensed esthetician and spa operations leader with a background in healthcare, and a track record of driving sales, streamlining operations, and delivering high-touch guest care. Recognized as Clinic Champ at Ogle School and currently serving as Assistant Center Manager at European Wax Center, where responsibilities include leading with empathy, efficiency, and a deep passion for skin health and confidence through skincare. Passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excels in communication, empathy, and time management to provide exceptional customer service, and foster lasting relationships.
Overview
12
12
years of professional experience
Work History
Assistant Center Manager
European Wax Center
Fort Worth, TX
10.2024 - Current
- Increased product and service sales through performance-driven team coaching, and strategic upselling.
- Streamlined scheduling, inventory tracking, and front desk coordination to improve daily operations and guest satisfaction.
- Train wax specialists in technique, guest service delivery, and brand protocol to ensure consistent, high-quality experiences.
- Coach front desk staff in protocol adherence, product knowledge, and sales goals.
- Ensures hyper-clean service delivery in alignment with TDLR regulations and spa expectations.
- Assisted customers with account setup, billing inquiries, and technical support.
Clinical Director/Lead Registered Dental Assistant
LifeCycle Dental
Fort Worth, TX
01.2013 - 01.2025
- Delivered care to over 300 patients, adapting techniques for individuals with diverse medical and emotional needs.
- Maintained high compliance with sterilization and infection control protocols.
- Coordinated intake, treatment plans, and appointment scheduling using CRM and insurance platforms.
- Presented oral-systemic health education, building strong communication skills that are transferable to skincare consultations and product promotion.
- Provided clinical oversight for staff and services.
- Educated patients on their treatment plans, medications, and lifestyle changes.
- Managed the day-to-day operations of a multi-disciplinary team.
- Ensured compliance with all state and federal regulations related to clinical services.
- Maintained relationships with external vendors to ensure adequate supplies were available.
- Evaluated clinical staff performance through regular meetings and assessments.
- Resolved conflicts between staff members or departments when necessary.
Education
Licensed Esthetician - Esthetics
Ogle School
Hurst, TX01.2025
Registered Dental Assistant -
State of Texas
Texas10-2018
High School Diploma -
South Hills High School
Fort Worth, TX01.2011
Skills
- Skin analysis
- Treatment planning
- Facial treatments
- Staff training and development
- Retail sales growth
- Product education
- Spa team leadership
- scheduling
- Infection control
- Sanitation protocols
- Barbicide certified
- POS
- Inventory management
- Guest experience
- Client retention
Technology And Tools
- Spa CRM & Booking Software
- POS & Retail Sales Systems
- Microsoft Office Suite
- Email & Communication Platforms
Professional Highlights
- Recognized for outstanding leadership and sales growth as Assistant Center Manager at European Wax Center
- Selected as Salon Champ at Ogle School for exemplary technical skills, client care, and professionalism
- Combines clinical precision with warm, holistic guest service to build trust and long-term loyalty
- Passionate about clean skincare, ongoing education, and empowering guests to feel their best
Timeline
Assistant Center Manager
European Wax Center
10.2024 - Current
Clinical Director/Lead Registered Dental Assistant
LifeCycle Dental
01.2013 - 01.2025
Licensed Esthetician - Esthetics
Ogle School
Registered Dental Assistant -
State of Texas
High School Diploma -
South Hills High School