Lauren Zeh
Canonsburg,Pennsylvania
Summary
Highly motivated individual, and deeply care about customer service. I enjoy maintaining clean and organized work environments and building relationships with customers and coworkers alike. I am excellent in customer engagement and sales performance as well as problem solving.
Overview
5
5
years of professional experience
Work History
Sales Associate Manager
Victoria's Secret & PINK
Washington, PA
08.2025 - Current
- Delivered personalized customer service by assisting shoppers with product selection, fittings, and styling recommendations
- Measured customers for accurate sizing, ensuring comfort and improving overall shopping experience
- Actively promoted products and upsold items to support store sales goals and increase revenue
- Operated POS system to process transactions efficiently and accurately
- Maintained store appearance by organizing merchandise and ensuring a clean, visually appealing environment
- Assisted with opening and closing procedures, including cash handling and store preparation
- Supported online order placement and fulfillment to enhance customer convenience and satisfaction
- Collaborated with team members to meet and exceed daily and weekly sales target
Delivery Driver
Insomnia Cookies
Morgantown, WV
10.2025 - 04.2026
- Delivered orders efficiently and accurately while ensuring timely service and customer satisfaction
- Communicated directly with customers to coordinate deliveries and resolve issues professionally
- Provided friendly customer service during deliveries, representing the brand positively
- Assisted with store operations, including trash removal and maintaining a clean work environment
- Supported in-store staff during slower periods to improve overall team efficiency
Sales Associate
Loft Outlet
Washington, PA
07.2025 - 10.2025
- Provided customer-focused service by assisting shoppers with product selection, styling, and fitting room support
- Maintained a clean and organized sales floor and fitting room area to enhance the in-store experience
- Supported visual merchandising by setting up displays, reorganizing inventory, and transitioning seasonal collections
- Processed transactions using POS system, handling cash and card payments accurately
- Assisted with opening and closing procedures, including cash counting and register setup
- Managed fitting room operations by organizing merchandise and ensuring efficient customer flow
- Helped fulfill online orders and locate items for customers both in-store and digitally
- Collaborated with team members to maintain store standards and support daily sales goals
Artist
Pittsburgh Party Creations
Bethel Park, PA
05.2021 - 09.2024
- Provided engaging entertainment through face painting and airbrush tattoos for children, teens, and adults at events
- Delivered excellent customer service by interacting with guests and ensuring a fun, positive experience
- Set up and organized event stations, maintaining cleanliness and readiness throughout events
- Communicated with parents and event organizers to coordinate services and meet expectations
- Handled cash transactions accurately during high-traffic events
- Adapted to fast-paced environments while managing multiple customers efficiently
- Contributed to successful event execution through teamwork and strong interpersonal skills
Instructor
Katrina Thomas Academy
Canonsburg, PA
01.2021 - 08.2024
- Led group classes for children and teens providing instruction and guidance in tumbling techniques
- Conducted private lessons tailored to individual skill levels, supporting athlete development and progress
- Communicated with parents and clients to schedule lessons and coordinate training sessions
- Maintained a safe and supportive environment by monitoring participants and enforcing proper technique
- Assisted with opening and closing procedures, ensuring the facility was prepared for daily operations
- Maintained cleanliness and organization of gym equipment and training areas
- Built strong relationships with students and families through consistent, positive interaction
Education
Social Work
West Virginia University
Morgantown, WVHigh School Diploma -
Canon-McMillan Highschool
Canonsburg, PA05.2024
Skills
Customer engagement
Meeting management
Salesforce proficiency
Social media marketing
Sales performance reporting
Product knowledge
Strategic planning
Social media savvy
Sales operations
Relationship building
Positive and upbeat
Goals and performance
Employee motivation
Sales processes
Sales process
Timeline
Delivery Driver
Insomnia Cookies
10.2025 - 04.2026
Sales Associate Manager
Victoria's Secret & PINK
08.2025 - Current
Sales Associate
Loft Outlet
07.2025 - 10.2025
Artist
Pittsburgh Party Creations
05.2021 - 09.2024
Instructor
Katrina Thomas Academy
01.2021 - 08.2024
Social Work
West Virginia University
High School Diploma -
Canon-McMillan Highschool