Summary
Work History
Education
Skills
Quote
Accomplishments
Affiliations
Certification
Interests
Additional Information
Work Availability
Timeline
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Lauren Breukink
Open To Work

Lauren Breukink

DeWitt,MI

Summary

Market research and marketing strategy expert with a track record of high productivity and efficient task execution. Skilled in data analysis and consumer behavior, complemented by strong strategic planning abilities. Demonstrated effectiveness in communication, problem-solving, and adaptability in dynamic environments. Committed to driving successful marketing initiatives and informed decision-making.

Work History

CEO

Lauren's Animal Care
DeWitt
08.2014 - Current
  • Cared for animals while owners were away, using critical thinking, communication, and adaptability skills to ensure their well-being
  • Scheduled and managed appointments using time management, networking, and organizational skills, which increased customer satisfaction
  • Offered daytime dog walking services while owners were at work, developing trust and dependability with clients, leading to a high customer return rate

Customer Service Representative

Bloom Bake Shop
Madison
05.2023 - 08.2024
  • Answered the phone daily and provided great customer service to satisfy customers with various questions and concerns.
  • Trained new co-workers using problem-solving and communication skills, improving their performance and team integration
  • Cleaned stations and evaluated spaces with detail-oriented observational skills, ensuring a consistently clean and enjoyable customer experience
  • Oversaw farmers market operations and local events, leading small teams and managing solo events to enhance customer engagement and brand connection.

Customer Service Representative

Mouse Guard Inc.
Ferndale
07.2015 - 08.2022
  • Collaborated with merchandise sales at national comic book conventions by using effective communication to ensure good customer service, allowing more customers to visit the booth
  • Reached out to customers using welcoming body language and interpersonal communication, creating a positive impression and enhancing customer satisfaction
  • Managed packaging of various online orders by strategically placing items and printing shipping details, ensuring timely delivery and undamaged merchandise

Crew Team Member

Culvers
Lansing
02.2021 - 12.2021
  • Managed cash and order systems to ensure error-free transactions, enhancing customer satisfaction through effective money handling and communication skills
  • Created desserts that met Culver's and customers' specifications, using creativity and listening skills to ensure visual appeal and customer satisfaction
  • Maintained and arranged stock at workstations, using organization and adaptability to support continuous productivity

Education

Bachelor of Arts - Marketing

Michigan State University, Broad College of Business
East Lansing, MI
12.2025

Bachelor of Arts - business

The University of Sydney
Sydney, NSW, AUS

Skills

  • Customer relationship management
  • Customer service
  • Team leadership
  • Time management
  • Team collaboration
  • Data analysis and Tableau
  • Attention to detail
  • Critical thinking
  • Effective communication
  • Customer focus and adaptability
  • Reliability and positive attitude

Quote

"The greatest glory in living lies not in never falling, but in rising every time we fall,"
Nelson Mandela

Accomplishments

Direct Admit, Michigan State University Business School, 12/2021 - 1 of 500 students directly admitted

Dean's List

Affiliations

Editor/Head of PR, High School Yearbook 08/2019 - 01/2022

Certification

  • Certified Foundations of Digital Marketing and E-commerce, Google - July 2, 2025

Interests

Photography

Rescue Dogs

Real Estate

Data analytics

Animals

Marketing

Brand Strategy

Additional Information

Having a learning disability has been one of the hardest but most defining parts of my life. It taught me how to be resilient, patient, and strong when things felt impossible. Growing up, I was often doubted and even accused of faking it, which forced me to learn how to stand up for myself and keep pushing no matter what. Over time, I learned how to prove people wrong and surprise not only them but myself too.

That experience shaped how I approach everything in life. I don’t quit when something gets hard. I work until I figure it out. I know I will be successful because I’m driven to keep learning and improving every day. Right now is the perfect time for a company to take a chance on me and see what I can do, because I’m ready to give everything I have and become one of their best workers.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

Bloom Bake Shop
05.2023 - 08.2024

Crew Team Member

Culvers
02.2021 - 12.2021

Customer Service Representative

Mouse Guard Inc.
07.2015 - 08.2022

CEO

Lauren's Animal Care
08.2014 - Current

Bachelor of Arts - Marketing

Michigan State University, Broad College of Business

Bachelor of Arts - business

The University of Sydney