Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Timeline
SoftwareEngineer
Laurence Elberson

Laurence Elberson

Alpharetta,GA

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

1
1
year of professional experience

Work History

Cashier

Publix
05.2023 - 08.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Digital Personal Shopper

Walmart
06.2024 - 09.2024
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

GED -

Gwinnett Technical College
Alpharetta, GA
10-2022

Skills

  • Sales proficiency
  • Attention to detail
  • Customer service
  • Relationship building
  • Product restocking
  • Loyalty program promotion
  • Customer relations
  • Deep cleaning
  • Cleaning techniques
  • Linen replenishment
  • Linen replacement
  • Dusting

Accomplishments

Achieved "Most Club Publix's used" in July of 2023

Was the New York Times "Person of the Year" in 2006

Interests

  • Housekeeping
  • Environmental Services
  • Shelf Stocking
  • Advertising & Marketing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Digital Personal Shopper

Walmart
06.2024 - 09.2024

Cashier

Publix
05.2023 - 08.2023

GED -

Gwinnett Technical College

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Laurence Elberson