Lauren Daniel Daniel
Indianapolis,IN
Summary
Dynamic Registration Specialist with a proven track record at IUH, excelling in HIPAA compliance and patient registration. Enhanced customer satisfaction through effective problem-solving and meticulous records maintenance. Collaborated with healthcare teams to streamline processes, ensuring accuracy and improving client relationships. Committed to delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Registration Specialist
IUH
11.2025 - Current
- Processed client registrations efficiently, ensuring accurate data entry and compliance with established protocols.
- Verified documentation for patient information, reducing errors in registration forms and enhancing overall accuracy.
- Collaborated with healthcare professionals to streamline registration processes and improve patient experience.
- Maintained system records by updating patient information and ensuring consistency across multiple databases.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Server Lead
Texas Roadhouse
05.2022 - 11.2025
- Led team training sessions to enhance service skills and improve overall guest satisfaction.
- Resolved customer complaints effectively, ensuring a positive dining experience for all guests.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Monitored inventory levels and placed orders to maintain adequate supply for peak hours.
- Assisted in onboarding new staff members, promoting a collaborative team environment.
Education
GED -
Arsenal Technical HighSchool
Indianapolis, Indiana05-2007
Skills
- HIPAA compliance
- Patient registration
- Insurance verification
- Appointment scheduling
- Accuracy and precision
- Confidentiality
- Problem-solving
- Verbal and written communication
- Healthcare experience
- Office organization
- Medical terminology
- Client relationships
- Follow-up skills
- Client rapport
- Records maintenance
Timeline
Registration Specialist
IUH
11.2025 - Current
Server Lead
Texas Roadhouse
05.2022 - 11.2025
GED -
Arsenal Technical HighSchool