LAUREN ELLETT
OutSystems
Hillsborough,USA
1
Certification
12
years of professional experience
Payroll leader with 7+ years of experience across high-growth tech, healthcare, and PEO environments. Expertise in global payroll operations, implementations, and compliance (SOX, multi-state, international). Known for building scalable processes, leading complex system implementations, and improving audit readiness and accuracy.
Work History
Payroll Project Manager
3 Years 3 Months- Lead global payroll transformation, transitioning 24 entities from EORs to in-house operations on UKG.
- Created end-to-end road map for implementations, inclusive of mapping out timelines, risks and dependencies, test scripts, time tracking and integrations required for each global region.
- Responsible for training a team of 4 payroll professionals, as well as 13 cross-functional team leads, on UKG Payroll / HR / Benefits and Security administration within UKG.
- Delivered successful implementations across the US, Germany, and Spain; currently leading the UK, Netherlands and Australia rollouts.
- Created all new documentations and SOP’s pertaining to payroll and security for UKG.
- (Various Payroll Consultancy Contracts)
Senior Workday Payroll and Time Tracking Consultant
3 Months- Supported full Workday implementation, focusing on U.S. time tracking build.
- Configured complex pay rules (shift differentials, overtime, multi-job scenarios).
- Implemented ZKTech time clocks and optimized workforce tracking processes.
10 Months
- Various Payroll Consultancy Contracts for Health Care clients
Workday Payroll and Time Tracking Lead / Senior Payroll Analyst
1 Year- Led Workday Payroll, Time Tracking, and Absence implementation across 30 countries.
- Designed test scripts and testing plans to adhere to project guidelines and ensure all testing requirements were explored and passed.
- Built payroll SOPs and audit controls to support public company readiness.
Global Payroll Coordinator (3 month contract, extended)
6 Months- As maternity leave coverage, managed full-cycle U.S. payroll and coordinated 7 international payrolls via vendor (United Kingdom, Ireland, South Africa, United Arab Emirates, France, Germany and a combined payroll of Italy, Switzerland and Australia).
- Led Ireland payroll implementation, including onboarding and compliance setup.
Americas Payroll Specialist (Permanent)
1 Year 8 Months- Responsible for full cycle Workday multi-state biweekly payroll processing for 4000+ employees, as well as monthly commissions and quarterly/semi-annual bonus runs. Inclusive of but not limited to mass loading data via Enterprise Interface Builder (EIB), mass time and labor processing, retro processing and leave of absence administration.
- Managed special projects for the payroll team for all process improvements and issues.
- Created all payroll documentation and standard operating procedures as well as being a key contributor in a number of company-wide projects, such as the ‘Work From Anywhere’ rollout in September 2021, which allowed Toast employees to work in any state across the US and self-service taxation changes accordingly.
- Supported SOX compliance and IPO readiness in partnership with auditors.
- Led the acquisition process for two M&A’s, resulting in the onboarding/transition of 20 US employees into Workday.
- Winner of the 1st Toast ‘People’s Choice’ awards for ‘Unsung Hero’ in Quarter 1 of 2022 – a peer nominated award recognizing one person on our 200 employee People team ‘who works tirelessly behind the scenes to get the job done’.
Payroll and HRIS Administrator (Permanent)
5 Months- Processed biweekly payroll across 5 entities (180 employees)
- Managed garnishments, benefits, and leave programs (FMLA, disability, FFCRA)
- Built reporting to identify overtime inefficiencies and cost-saving opportunities
- Supported HRIS enhancements (benefits, recruiting, EDI integrations)
- Assisted the recruiting department in the phone-screening and interview process to hire 26 new employees for our winter shelter over the Christmas period, as well as running daily orientations and Timesheet/Systems training.
Payroll Advisor (Permanent)
2 Years 1 Month- Managed a book of 150 clients across the US and UK, ensuring all weekly, biweekly, semi-monthly and monthly payrolls were processed in a timely and accurate manner.
- Assisted clients with new hire onboarding, I9 and W4 maintenance and updating.
- Ensured clients stayed in compliance with all local, state and federal laws by staying well informed with the latest payroll administration laws and regulations.
- Delivered educational Zoom training sessions to internal ADP employees within the Benefits, HR and 401(k) departments to implement new tools and technologies within the TotalSource platform.
- Actively involved in the ADP Lead Committee, working to organize on-site employee events and engagement activities as well as all ADP fundraising and volunteering efforts within the community.
- Two-time payroll advisor of the quarter in Northeast market based on customer satisfaction surveys.
Executive Assistant to the CEO (Permanent)
9 Months- Managed all payroll and contractor payments.
- Created and distributed invoices and billing information to clients.
- Managed calendar and all travel arrangements for CEO.
- Managed all trucking logbooks and submitted information to the state as required to comply with state laws and regulations.
Customer Service Representative/Complaints Resolution (Permanent)
1 Year 3 Months- Handled customer inquiries and orders by phone and email.
- Worked with the accounting department to reconcile invoicing and shipping issues.
- Conducted inventory control checks for all incoming and outgoing orders.
Accounts Payable/Contracts Administration Assistant (Permanent)
1 Year 9 Months- Processed payments for all invoices to the company.
- Completed billing data entry and payment processing for all contractor/agency employees.
- Generated accounts payable reports and resolved accounting discrepancies.
- Assisted with administrative tasks such as bookkeeping, data entry, filing and reception relief as well as other projects determined by the CFO and CEO.
Education
Bachelor of Social Science - Forensic Psychology
Incomplete
- Spring Foreign Exchange Program
Skills
Global Payroll
Workday (Payroll
Time Tracking
Absence)
UKG
ADP
Paylocity
G-Suite and Microsoft Applications
Payroll Compliance
SOX Controls
Process Improvement
System Implementations
Audit & Reconciliation
Cross-Functional Leadership
Documentation & SOPs
Certification
- American Payroll Association
- Fundamentals of Payroll (FPC)
- April 2019 (Exp: January, 2023)
Timeline
Senior Workday Payroll and Time Tracking Consultant
Hebrew Senior Life
02.2025 - 05.2025Read More
Private Payroll Consultancy
07.2024 - 05.2025Read More
Workday Payroll and Time Tracking Lead / Senior Payroll Analyst
OutSystems, Inc
07.2023 - 07.2024Read More
Payroll Project Manager
OutSystems
05.2023 - CurrentRead More
Global Payroll Coordinator (3 month contract, extended)
Cybereason
12.2022 - 06.2023Read More
Americas Payroll Specialist (Permanent)
Toast, inc.
03.2021 - 11.2022Read More
Payroll and HRIS Administrator (Permanent)
Families in Transition – New Horizons
10.2020 - 03.2021Read More
Payroll Advisor (Permanent)
ADP TotalSource
08.2018 - 09.2020Read More
Executive Assistant to the CEO (Permanent)
Moonstar Logistics
06.2017 - 03.2018Read More
Customer Service Representative/Complaints Resolution (Permanent)
QLS Logistics
05.2016 - 08.2017Read More
Accounts Payable/Contracts Administration Assistant (Permanent)
Glen Cameron Transport
03.2014 - 12.2015Read More
Northeastern University
from Spring Foreign Exchange Program
Read More
Swinburne University of Technology
Bachelor of Social Science from Forensic Psychology
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