Lauren Foley ROBINSON
Overview
8
8
years of professional experience
Work History
Financial Aid Advisor
Texas Christian University
Fort Worth, TX
05.2021 - Current
- Provide one-on-one counseling to students regarding financial aid program options and requirements
- Advise applicants regarding financial aid options by explaining federal, state and institutional regulations and procedures
- Make financial aid presentations to groups of prospective and admitted students and parents
- Determine awards by interpreting federal tax returns, W-2s and federal verification documents to assess family's financial standing and to ensure compliance with Title IV regulations
- Utilize professional judgement, when appropriate, to override applicable regulations and/or make exceptions to policy
- Solve problems for prospects and students by acting as liaison between the financial aid office and other TCU departments
- Managed a caseload of student and specific degree program; monitored progress towards completion of degree programs.
Financial Aid Advisor
University of North Texas at Dallas
Dallas, TX
04.2019 - 05.2021
- Counseled and routed incoming inquiries regarding financial aid application processes
- Assumed accountability for and maintaining knowledge of federal, state and institutional regulations
- Assisted, scheduled, coordinated and participated in annual Financial Aid Help Sessions, campus and community events and college nights
- Used professional judgment to review Satisfactory Academic Progress Appeals
- Performed Loan Check Management and Loan Entrance/Exit Counseling
- Analyzed and monitored computer reports for accuracy, adhere to requirements, and/or discrepancies and take corrective actions
- Processed and reviewed applications for grants, loans and/or scholarships
- Reviewed financial aid applications and verified accuracy of information provided by applicants.
Financial Specialist II
Texas A&M University
College Station, TX
10.2016 - 04.2019
- Provided customer service and accounting related duties to walk-in, e-mails and calls
- Problem solving and escalation management of customers' accounts
- Performed presentations in orientations about account billing and payment information
- Organized and produced mass production of identification card projects
- Identification card production for all students, faculty and staff
- Ensured compliance with all applicable laws and banking regulationsfor identification card office
- Performed daily payment processing duties such as returned items for non-sufficient funds
- Ensure compliance with all applicable laws and banking regulations
- Cashier payment processing for all students, including international payments.
Education
Master of Arts - Higher Education Administration
Sam Houston State University
05.2022
Bachelor of Science - Agricultural Communications and Journalism
Texas A&M University
05.2014
Skills
- Microsoft Office
- Oracle System-Banner
- PeopleSoft
- Prezi
Committee Involvement
- TCU Staff Assembly
- Division of Enrollment Management Culture Committee
Timeline
Financial Aid Advisor
Texas Christian University
05.2021 - Current
Financial Aid Advisor
University of North Texas at Dallas
04.2019 - 05.2021
Financial Specialist II
Texas A&M University
10.2016 - 04.2019
Master of Arts - Higher Education Administration
Sam Houston State University
Bachelor of Science - Agricultural Communications and Journalism
Texas A&M University
Similar Profiles
Chandler CareyChandler Carey
College Admissions Intern & Campus Tour Guide at Texas Christian UniversityCollege Admissions Intern & Campus Tour Guide at Texas Christian University
Natalie TinklerNatalie Tinkler
Leaders For Life Scholarship Program at Texas Christian UniversityLeaders For Life Scholarship Program at Texas Christian University
Debbie SchroederDebbie Schroeder
Adjunct Professor at Texas Christian UniversityAdjunct Professor at Texas Christian University
SYUZANNA KASZOSYUZANNA KASZO
Staff Collaborative Pianist at Texas Christian UniversityStaff Collaborative Pianist at Texas Christian University
Toriyn DotsonToriyn Dotson
Financial Aid Peer Advisor/Financial Aid Advisor at Johns Hopkins UniversityFinancial Aid Peer Advisor/Financial Aid Advisor at Johns Hopkins University