Lauren Grace Farrales
COLORADO SPRINGS,CO
Summary
Dynamic professional with a proven track record in customer service and vendor management. At my self-employed venture, I negotiated contracts that saved costs while enhancing quality. Skilled in beverage preparation and cash handling, I fostered a welcoming atmosphere as a barista, ensuring customer satisfaction through attentive service and effective communication.
Overview
2
2
years of professional experience
Work History
Vendor
Self-employeed
Colorado City, CO
04.2023 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
Barista
Colorado City, CO
02.2024 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Education
No Degree -
Williamsburg Academy
Colorado Springs, CO05-2028
Skills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Cleanliness standards
- Quality standards
- Time management
- Adaptive and creative
- Problem-solving
- Excellent memory
- Friendly and outgoing
- Cash handling
- Active listener
- Attention to detail
Timeline
Barista
02.2024 - 07.2024
Vendor
Self-employeed
04.2023 - Current
No Degree -
Williamsburg Academy