Laurent Mentor
Queens,NY
Summary
Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, electronic and electric components. Friendly Automotive Technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with 16 years of hands-on experience inspecting, repairing and maintaining vehicles. Versed in replacing dysfunctional parts and providing proper estimates for repair work. Restores vehicles to full functionality with skilled assessment, repair and installation techniques. Expert with all type of vehicle repairs and maintenance. Good inspection, estimation and relationship-building abilities gained during years of related experience. Detail-oriented and committed to productivity, safety and delivery commitments. Effective in planning and adapting to route changes and product malfunctions quickly. Talented at maintaining detailed records.
Overview
10
10
years of professional experience
Work History
IBS COUNTER Person
Genuine Parts Co. - NAPA Auto Parts Distribution Center
NEW YORK, NY
05.2022 - Current
- Resolved customer issues and concerns quickly to promote better service and keep lines moving.
- Analyzed product labels and purchase orders to verify shipment content accuracy.
- Stored finished products in labeled cartons and recorded location.
- Answered number of calls per shift to assist with customer questions and concerns.
Technician Apprentice
United Parcel Service, UPS
New York, NY
07.2021 - 05.2022
- Kept detailed records of fuel use and fillings for company records.
- Performed detailed vehicle inspections before and after deliveries.
- Loaded trucks with tools and equipment to prepare for diverse on-call requirements.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Logged driving hours and fuel usage data on time to keep reports current.
- Read and interpreted maps to determine vehicle routes.
- Retained valid proof of insurance and registration in vehicles.
- Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
- Performed preventative maintenance on equipment and machinery.
- Assisted in troubleshooting and repairing defective parts.
- Conducted safety inspections of tools and equipment.
Automotive Service Technician
Wrench Automotives inc
Jamaica, NY
08.2014 - 12.2021
- Checked all systems of vehicles for proper functioning and diagnosed malfunctions using diagnostic equipment.
- Replaced worn parts such as belts, hoses, brakes, shocks and struts.
- Tested vehicle engines to ensure proper performance levels of components such as spark plugs and fuel injectors.
- Adjusted brakes, aligned wheels and performed wheel balancing operations to restore safe driving conditions.
- Assembled engines according to manufacturer specifications.
- Performed minor and major engine repairs, including timing belt replacement, head gasket repair, valve jobs, oil changes and tune-ups.
- Performed preventive maintenance procedures such as changing fluids or lubricating parts.
Automotive Service Technician
Pepboys Parts And Auto
Queens, NY
05.2016 - 09.2019
- Adjusted, repaired or replaced defective automotive parts.
- Inspected vehicles to assess damage and plan for repairs and new parts.
- Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
- Tested electronic components and computer controls with specialized devices.
- Wrote up detailed repair orders outlining actions and estimated costs.
- Calibrated repaired systems to meet performance specifications outlined by manufacturers.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
Education
Associate of Science - Automotive Engineering
New York Automotive And Diesel Institute
Jamaica, NY12.2023
Skills
- Engine installations
- Maintenance Services
- Automotive Maintenance
- Engine repair
- Brake Systems
- Parts Replacement
- Automatic transmissions
- Suspension Systems
- Vehicle maintenance and repair
Languages
French
Professional
English
Professional
Timeline
IBS COUNTER Person
Genuine Parts Co. - NAPA Auto Parts Distribution Center
05.2022 - Current
Technician Apprentice
United Parcel Service, UPS
07.2021 - 05.2022
Automotive Service Technician
Pepboys Parts And Auto
05.2016 - 09.2019
Automotive Service Technician
Wrench Automotives inc
08.2014 - 12.2021
Associate of Science - Automotive Engineering
New York Automotive And Diesel Institute
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