Laureta Fuller
Savannah,GA
Summary
Dynamic professional known for optimizing operations and enhancing customer satisfaction. Experienced in staff training and inventory management, with a proven track record in social media marketing to drive customer engagement and support business objectives. Results-driven professional with expertise in streamlining operations, staff training, and inventory management. Proven ability to enhance productivity and foster team development.
Overview
3
3
Languages
18
18
years of professional experience
Work History
PH Trainer
FedEx
Savannah, Georgia
05.2023 - Current
- Mentored junior trainers to enhance their instructional techniques and delivery methods.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Maintained up-to-date knowledge of industry trends and best practices.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Collaborated with management to identify training needs across departments.
- Delivered one-on-one coaching to improve employee performance in operational tasks.
- Recommended changes or improvements in existing training processes as needed.
Package Handler
FedEx
Savannah, Georgia
07.2021 - 05.2023
- Loaded and unloaded packages from delivery trucks and conveyor systems.
- Inspected packages for damages or defects and recorded any issues found.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Associate
Walmart
Savannah, Georgia
10.2020 - 06.2021
- Assisted in managing inventory levels to ensure product availability.
- Trained new associates on operational procedures and customer service standards.
- Conducted regular inspections to maintain store cleanliness and organization.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
Business Owner
"LAURETA"
Savannah, GA
08.2008 - 09.2020
- Oversaw daily operations of the business and provided guidance when needed.
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Oversaw inventory management to maintain optimal stock levels for product offerings.
- Trained staff on company policies, customer service techniques, and product knowledge.
- Implemented social media campaigns to engage customers and promote available offerings.
- Kept records for production, inventory, income, and expenses.
Education
Some College (No Degree) - Organizational management
Vilnius College
Vilnius, LithuaniaSkills
- Employee training
- Problem solving
- Performance evaluation
- Customer service
- Team collaboration
- Conflict resolution
- Microsoft Office
Languages
English
Limited
Lithuanian
Native/ Bilingual
Russian
Limited
Timeline
PH Trainer
FedEx
05.2023 - Current
Package Handler
FedEx
07.2021 - 05.2023
Associate
Walmart
10.2020 - 06.2021
Business Owner
"LAURETA"
08.2008 - 09.2020
Some College (No Degree) - Organizational management
Vilnius College