Laureta Zhuta
Tuckahoe,NY
Summary
Retail professional with expertise in management and team building, focused on enhancing client relationships. Proven success in developing sales strategies that consistently exceed targets and improve customer experience. Committed to utilizing skills in recruitment and team development to boost store performance. Dynamic leader with a strong track record in driving store success and fostering client loyalty through effective operational strategies.
Overview
24
24
years of professional experience
Work History
Assistant Store Director Prada Men's 5th Ave
Prada
New York, New York
03.2025 - Current
- Opened first Prada men's boutique in U.S., driving store performance and team success.
- Led daily operations by developing and executing short-term action plans and long-term strategies.
- Implemented brand strategies to enhance client loyalty and strengthen relationships.
- Collaborated with team managers to create targeted initiatives for specific client segments, contributing to overall store success.
- Gained business insights and crafted action plans that optimized execution and outcomes.
- Guided and trained staff members to improve team capabilities.
- Assisted in recruiting new employees for various store positions.
Senior Department Manager Womens
Prada 5th Ave
New York, New York
04.2024 - 03.2025
- Managed women's handbags, shoes, SLGs, and fine jewelry to maximize sales performance.
- Developed strategies for high-value items, achieving and exceeding sales targets.
- Built a robust business across all categories, positioning store among top performers nationwide.
- Oversaw daily operations, ensuring seamless functionality and optimal staffing levels.
- Collaborated with client advisors during selling ceremonies to elevate client experience.
- Conducted performance evaluations to foster employee development and enhance engagement.
Men's Department Manager
Prada 5th Ave
New York, New York
09.2013 - 03.2024
- Optimized inventory control to align with customer demand in men's department operations.
- Conducted sales trend assessments to guide stock replenishment decisions.
- Developed strong mtm business, ranking among top stores nationwide while fostering long-term client relationships.
- Collaborated with team to cultivate enduring client loyalty and promote repeat business.
- Reviewed employee performance, delivering feedback and coaching for enhanced individual and team productivity.
- Provided mentorship to new hires, sharing insights on various company programs.
- Implemented visual merchandising strategies to elevate product presentation and consumer appeal.
Client Advisor
Prada 5th Ave
New York, New York
11.2002 - 09.2013
- Cultivated strong client relationships, resulting in brand loyalty and top store performance.
- Managed client appointments to ensure seamless shopping experiences.
- Analyzed customer data to produce insightful trend reports.
- Collaborated with buyers monthly to communicate business needs and enhance departmental results.
- Developed new made-to-measure clients, surpassing annual targets.
Education
Tirana University of Social Sience
AlbaniaSkills
- Team leadership and development
- Client engagement
- Strategic planning
- Customer relationship management
- Sales strategy
- Talent acquisition
- Store operations
Timeline
Assistant Store Director Prada Men's 5th Ave
Prada
03.2025 - Current
Senior Department Manager Womens
Prada 5th Ave
04.2024 - 03.2025
Men's Department Manager
Prada 5th Ave
09.2013 - 03.2024
Client Advisor
Prada 5th Ave
11.2002 - 09.2013
Tirana University of Social Sience