Summary
Overview
Work History
Education
Skills
Objective
References
Timeline
Generic

Lauretta Bush

Baytown

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I also have key holder/management skills. I have over ten years in customer service as well.

Overview

18
18
years of professional experience
2003
2003
years of post-secondary education

Work History

Server

El Torro
Baytown
08.2021 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted with menu recommendations and answered guest inquiries.
  • Maintained cleanliness and organization of dining area throughout shifts.

Server

Dennys Corp
Baytown
01.2011 - 05.2021
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted with menu recommendations and answered guest inquiries.
  • Maintained cleanliness and organization of dining area throughout shifts.

Finance Manager/Secretary's Assistant

Mt. Corinth MBC
Baytown
10.2012 - 08.2018

Answer phones ..bookkeeping...money management

  • Managed financial reporting and budgeting processes for church operations.
  • Developed financial strategies to support ministry growth and community outreach.
  • Oversaw cash flow management and ensured timely payments to vendors.
  • Collaborated with leadership on funding initiatives and resource allocation strategies.
  • Prepared financial documents such as budgets, forecasts and reports.
  • Monitored cash flow to ensure sufficient liquidity.
  • Coordinated with other departments within the organization regarding budgeting matters.
  • Evaluated existing processes within the finance department and identified areas for improvement.
  • Calculated and prepared checks for utilities, taxes, and other payments.
  • Provided guidance on accounting issues related to new business initiatives.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.

Asst. MANAGER

Citi Trends
Houston
02.2008 - 05.2010
  • Coordinated team schedules to ensure optimal staffing levels and coverage.
  • Assisted in developing training materials for new staff onboarding processes.
  • Managed inventory control systems to maintain accurate stock levels.

Education

Real Estate Agent

AYOP
11.2024 - 08.2025

National American University
01.2013 - 05.2016

Crosby High School
Crosby , Tx

Skills

  • Point of sale
  • Asst Manager
  • Customer Service
  • Cash handling
  • Financial reporting
  • Shift management
  • Positive guest interactions
  • Effective customer upselling
  • Strong work ethic
  • Hospitality service expertise
  • Exceptional customer service
  • Multitasking and organization
  • Team member support
  • Professional appearance

Objective

I have broad experience in customer service and retail management skills. I have also been a secretary for my church. I would love to use my past skills to combine them with future opportunities and to learn new skills. My goal is to keep building on all the skills that I have and use them to be great and apply them professionally in all aspects of my future endeavors. I have exceptional skills in hospitality.

References

References available upon request.

Timeline

Real Estate Agent

AYOP
11.2024 - 08.2025

Server

El Torro
08.2021 - Current

National American University
01.2013 - 05.2016

Finance Manager/Secretary's Assistant

Mt. Corinth MBC
10.2012 - 08.2018

Server

Dennys Corp
01.2011 - 05.2021

Asst. MANAGER

Citi Trends
02.2008 - 05.2010

Crosby High School
Lauretta Bush