Laurette Grant

Cook, clean, listen, referee, chauffeur, teach, and serve with a smile.

• Created repeat business by developing long-term relationships with regular customers to increase client base.
• Cleaned and sanitized tools and work station in adherence with safety requirements.
• Kept adequate supplies on hand to handle customer needs and meet business demand.

Greeted club members and performed high quality manicure services.

• Consistently recognized by management for providing superior customer service.
• Resolved guest complaints.

• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Provided exceptional service to high volume of daily customers.
• Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.