Laurie Aceves
Buellton,CA
Summary
Dedicated professional with strong skills in payroll processing and staff training. Experienced in managing daily operations and fostering positive team environments, ready to contribute to organizational success and enhance customer satisfaction.
Overview
2
2
Languages
20
20
years of professional experience
Work History
Assistant Manager
The Gathering Table
Solvang
06.2024 - Current
- Assisted in managing daily operations and staff scheduling, contributing to smooth restaurant functioning.
- Streamlined supply ordering processes by implementing new inventory management practices.
- Processed payroll for employees using payroll software, ensuring timely and accurate disbursement.
- Maintained accurate employee records and data to support payroll processing.
- Maintained accurate records of employee attendance, leave balances, and tax information to support payroll accuracy.
- Worked with HR staff to accurately track and update paid time off.
Server
Nella Kitchen and Bar
Los Olivos, California
07.2021 - Current
- Accurately processed customer orders using point-of-sale system to ensure efficient service.
- Operated POS terminals for order input, bill splitting, and total calculation, enhancing transaction accuracy.
- Processed financial transactions accurately at the point of sale. accurately while following company procedures for handling cash payments.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Trained new servers on restaurant procedures and customer service standards.
- Developed relationships with regular patrons to enhance their dining experience.
- Assisted in menu updates and communicated changes to staff and guests.
Assistant Manager
Local Montecito
Montecito
07.2024 - 01.2025
- Assisted in managing daily operations and staff scheduling at the restaurant.
- Managed customer service inquiries and complaints in a timely manner.
- Organized staff meetings to communicate updates and gather team input effectively.
- Supported conflict resolution among staff to foster a positive work environment.
- Monitored employee attendance records, timekeeping, and payroll information.
Lead Server
Ellens Pancake house
Buellton
10.2006 - 03.2018
- Led team in providing exceptional customer service in fast-paced environment.
- Trained new servers on menu offerings and service standards.
- Managed opening and closing duties to facilitate restaurant operations.
- Calculated charges, issued table checks, and collected payments from customers.
- Monitored inventory levels of food items and alerted management when supplies were running low.
- Process payroll for employees using payroll software and systems.
- Maintain accurate employee records and data for payroll processing.
Education
Associate of Science - Criminal Justice
Allan Hancock College
Santa Maria, CA05-2020
Skills
- Payroll processing
- Staff scheduling
- Customer service
- Operations management
- Supply chain coordination
- Staff training
- Conflict resolution
- Bilingual support
- Menu item descriptions
Languages
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Assistant Manager
Local Montecito
07.2024 - 01.2025
Assistant Manager
The Gathering Table
06.2024 - Current
Server
Nella Kitchen and Bar
07.2021 - Current
Lead Server
Ellens Pancake house
10.2006 - 03.2018
Associate of Science - Criminal Justice
Allan Hancock College