Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lauri-Jo Simmons

Waldoboro,ME

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

CCMA

MaineHealth
Rockland, Maine
04.2024 - Current
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.

MHT

Maine General Medical Center
Augusta , Maine
03.2012 - 03.2022
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Certified Medical Assistant - CCMA

NHA
New Hampton, NH
10-2024

Some College (No Degree) - Medical Billing And Coding

Bryant And Stratton College
Getzville, NY

Skills

  • Active Listening
  • Time Management
  • FLUENT IN [LANGUAGE]
  • Customer service
  • PPE use
  • Networking
  • Clerical support
  • Good Telephone Etiquette
  • Customer Relations

Accomplishments

Deans List

Passed CCMA with a 341

Timeline

CCMA

MaineHealth
04.2024 - Current

MHT

Maine General Medical Center
03.2012 - 03.2022

Certified Medical Assistant - CCMA

NHA

Some College (No Degree) - Medical Billing And Coding

Bryant And Stratton College

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Lauri-Jo Simmons