Lauri Simmons-Ross
Mount Pleasant,SC
Summary
Dynamic Supervisor/Master Stylist with a proven track record at Spartina 449, enhancing team productivity and customer satisfaction. Excelled in staff management and creative problem-solving, significantly improving operational efficiency. Skilled in training and mentoring, embodying a goal-oriented and positive work ethic. Consistent top performer who is invested in elevating customer experience with new and returning clients using vast product knowledge.
Overview
2
2
years of professional experience
Work History
Supervisor/Master Stylist
Spartina 449
03.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Key Holder Supervisor
Ann Taylor Loft
09.2022 - 03.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Education
Bachelor of Arts - Public Health
North Eastern
Bolton, MA02-1995
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Positive and focused work ethic
- Punctual
- Enthusic
- Creative
Timeline
Supervisor/Master Stylist
Spartina 449
03.2023 - Current
Key Holder Supervisor
Ann Taylor Loft
09.2022 - 03.2023
Bachelor of Arts - Public Health
North Eastern
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