Results-driven Mortgage Broker with extensive experience in real estate and financial services, seeking to leverage
expertise in loan origination, client relations, and market analysis to contribute to a dynamic builder team. Adept
at providing tailored mortgage solutions, managing high-volume loan applications, and fostering strong
relationships with clients and industry professionals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MORTGAGE LOAN OFFICER
Nexa Mortgage, LLC
Raleigh, NC
08.2021 - Current
Assess and process loan applications, ensuring adherence to all regulatory and compliance requirements.
Conduct thorough financial analyses to determine client eligibility, reducing loan default rate by 10%.
Assess customer financial status and creditworthiness to determine eligibility for loans.
Achieve a 30% increase in loan approval rates through meticulous application reviews and proactive issue resolution.
Increase client retention rate by 25%, by delivering personalized mortgage solutions and maintaining consistent follow-up.
REAL ESTATE AGENT
Opendoor Brokerage
Raleigh, NC
06.2019 - 01.2024
Support franchisees with real estate-related items, including site reviews, broker sourcing, and market analysis.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Conducted property inspections to ensure compliance with applicable regulations and standards.
Cultivated strong professional relationships with franchisees, brokers, developers, clients, vendors, and other real estate professionals to facilitate smooth transactions.
Generated 40% of new business leads through strategic partnerships with real estate agents, resulting in a significant increase in loan applications.
PUBLIC RELATIONS DIRECTOR
American Red Cross
Savannah, GA
10.2017 - 04.2019
Led cross-functional teams to ensure seamless execution of comprehensive PR strategies.
Led the development and implementation of strategic communication plans, resulting in a 25% increase in positive media coverage.
Managed crisis communication efforts that resulted in a 20% improvement in brand sentiment and minimized negative media exposure.
Processed invoices and managed budget allocations for PR activities, ensuring timely payments and accurate financial tracking.
Led PR campaigns and managed communication with stakeholders, enhancing the company's public Image.
Education
Bachelor of Arts (B.A.) - Mass Communication and Journalism
Savannah State University
Savannah, GA
Certification - Technology
YourITcareer
Raleigh, North Carolina
Skills
Customer Relationship Management (CRM)
Relationship Development
Negotiations
Office Software
Analytical Skills
Customer Service
Account Management
Regulatory Compliance
Project Management
Risk Mitigation
Sales
Strategic Marketing
Certification
Real Estate License, #310642.
Mortgage Loan Originator License, #2098617. Licensed in NC, GA and VA
Timeline
MORTGAGE LOAN OFFICER
Nexa Mortgage, LLC
08.2021 - Current
REAL ESTATE AGENT
Opendoor Brokerage
06.2019 - 01.2024
PUBLIC RELATIONS DIRECTOR
American Red Cross
10.2017 - 04.2019
Bachelor of Arts (B.A.) - Mass Communication and Journalism
Savannah State University
Certification - Technology
YourITcareer
Real Estate License, #310642.
Mortgage Loan Originator License, #2098617. Licensed in NC, GA and VA
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