Laurie Akbar
Albany,NY
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
NYS OTDA STATE SUPPLEMENT PROGRAM
10.2020 - Current
- Checks, Spreadsheet SSP, SSI paying people $23 or $87 a month Opening mail, calling about check we receive in the mail NYS Treasury check, IAR spreadsheets for each month.
NYS HIGHER EDUCATION SERVICES CORP OFFICE ASSISTANT 1
02.2008 - 10.2020
- Putting student loans payment into DMCS, Looking up names on AWG Borrower payments, Making payments, Sheriffs payments, Trustee payments, Searching for names, address on P-Land
- Depositing Checks, Opening mail, Faxing, Adding up the totals of checks meeting the dead line 1:30pm Updating the electronically, processed student loans pending, rejection.
NY STATE CHILD SUPPORT SERVICE REPRESENTATIVE
03.2002 - 10.2005
- Contacted employers, Government Agencies, Village, Towns, State and counties for collection purposes
- Received and processed calls in the busy call Center, Data Entry account numbers, Social Security numbers and address via computer
Education
1978- June 1982
Albany High School
Albany, NY06-2008
1986-1987 (Accounting)
Albany Business College
Albany, NY1987-1988 (Legal Secretary
Stratford School
Albany, NYGlenmont Job Corps Training Course (Clerk Typist)
Glenmont Job Corps Training Course
Skills
- Data management
- Spreadsheet management
- Payment processing
- Recordkeeping
- Document processing
- Customer service
Qualifications Summary
Strong knowledge of Microsoft Word, Microsoft Excel and the Internet Professional telephone and office Etiquette Organized and proficient-able to multitask and work under puressure. Detailed oriented and flexible to work in a team environment or independently.
References
- Lisa Pearson 518-577-3011
- Adam Berghela 518-944-5900
- Keith England 518-986-1496
Timeline
NYS OTDA STATE SUPPLEMENT PROGRAM
10.2020 - Current
NYS HIGHER EDUCATION SERVICES CORP OFFICE ASSISTANT 1
02.2008 - 10.2020
NY STATE CHILD SUPPORT SERVICE REPRESENTATIVE
03.2002 - 10.2005
1978- June 1982
Albany High School
1986-1987 (Accounting)
Albany Business College
1987-1988 (Legal Secretary
Stratford School
Glenmont Job Corps Training Course (Clerk Typist)
Glenmont Job Corps Training Course