Laurie Bouvier
Strawberry,Arizona
Summary
Retail sales manager with proven track record in driving sales and enhancing customer satisfaction. Expertise in team leadership, operational efficiency, and strategic planning. Demonstrated ability to recruit, train, and develop high-performing teams while achieving profitability targets. Committed to delivering results through effective time management and prioritization skills.
Overview
33
33
years of professional experience
Work History
Retail Store Manager
See's Candies
11.2006 - 07.2024
- Managed daily store operations, ensuring exceptional customer service and efficient workflows.
- Supervised staff scheduling and inventory management to optimize retail performance.
- Trained staff on product knowledge and sales techniques, improving customer engagement.
- Accurately processed cash register transactions while maintaining high service standards.
- Conducted inventory management and ordered supplies to ensure optimal stock levels.
- Analyzed sales reports to identify trends, informing strategic adjustments.
- Collaborated with corporate team on product launches and marketing initiatives.
- Developed strategic marketing approaches that increased sales performance.
Owner
Payson Party Plus
01.2002 - 01.2004
- Managed all aspects of owning a business.
- Wrote a business plan and secured financial backing.
- Drove business development and expansion into new markets.
- Obtained business licenses and reported revenue for taxes.
- Conducted hiring processes to select qualified candidates.
- Implemented merchandising strategies to improve product presentation.
- Cultivated customer relationships through exceptional service.
Owner/Vice President
I.C.U. Rentall, Inc.
01.1992 - 01.2000
- Delivered exceptional customer service, enhancing client relationships and loyalty.
- Rented equipment to homeowners and contractors, facilitating project completion and customer satisfaction.
- Worked with numerous financial companies on financing equipment.
- Compiled and submitted payroll, accounts payable, accounts receivable, and advertising reports, ensuring accurate financial tracking for management review.
- Wrote rental contracts.
- Maintained service and insurance records for equipment.
Education
Certificate - Early Childhood Education
El Camino College
Torrance, California01.1983
Skills
- Retail management
- Sales orientation
- Sales techniques
- Visual merchandising
- Customer service excellence
- Staff training
- Coaching
- Team building
- Time management
- Problem solving
- Effective communication
- Recruitment
Accomplishments
- Trained and maintained strong positive relationships with managers, assistant managers, and associates for many of the Arizona stores in my years at See's.
- Developed and assisted in the growing of the San Tan store in Gilbert AZ. Ran the seasonal store year after year and increased sales year to year until a year round store was introduced.
- Performance appraisals at See's have exceeded requirements numerous times.
- Past business ventures have proven to be successful and profitable during the time I was vested in them.
Timeline
Retail Store Manager
See's Candies
11.2006 - 07.2024
Owner
Payson Party Plus
01.2002 - 01.2004
Owner/Vice President
I.C.U. Rentall, Inc.
01.1992 - 01.2000
Certificate - Early Childhood Education
El Camino College