LAURIE BOWEN
East Stroudsburg,PA
Summary
Proactive Cashier and Bookkeeping Assistant with a strong background in customer service and accurate cash handling. Skilled in account reconciliation, daily deposits, and maintaining client relationships. Bringing excellent work ethic, integrity, and adaptability to support business operations and drive customer satisfaction.
Overview
30
30
years of professional experience
Work History
Cashier /Bookkeeping Assistant
Home Depot
05.2024 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Assist in daily vault duties
Agility Instructor
Let's Speak Dog
07.2020 - 09.2024
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Improved student performance by defining clear goals and communicating performance metrics.
- Boosted student performance by providing individualized support and targeted feedback.
- Ensure Students are ready for competition
- Accompany Students to competitions
Obedience /Agility Instructor
Sit Stay N Play
07.2014 - 03.2020
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Improved student performance by defining clear goals and communicating performance metrics.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
Owner /Administrative Bookkeeper
After Hours Heatig and Cooling
10.1994 - 10.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and ref.
- Reconciled Accounts and daily deposits
- Scheduled appointments
- responsible for tax information
- Order supplies
Area Pet Trainer
Petsmart
09.2008 - 07.2014
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated each animal''s temperament and learning style, allowing for tailored training methods that catered to individual needs.
- Cashier duties
Education
Associate of Science - Business Mangement / Accounting
Warren County Community College
Washington NJ05-1997
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
AKC CGC EVALUATOR
Train and Test dogs to pass certification
ACT Judge
Tricks Elvaluator
Hold many titles in Obedience, and the Highest Agility titles
Timeline
Cashier /Bookkeeping Assistant
Home Depot
05.2024 - Current
Agility Instructor
Let's Speak Dog
07.2020 - 09.2024
Obedience /Agility Instructor
Sit Stay N Play
07.2014 - 03.2020
Area Pet Trainer
Petsmart
09.2008 - 07.2014
Owner /Administrative Bookkeeper
After Hours Heatig and Cooling
10.1994 - 10.2017
Associate of Science - Business Mangement / Accounting
Warren County Community College
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