
Driven professional with a proven track record at UW Credit Union, excelling in member service and entry-level dispute resolution. Demonstrates strong organizational skills and dependability, enhancing cardholder experiences.
Responsible for handling inquires and creating solutions to support the credit and debit card products for our organization.
Cultivate strong relationships with internal partners to enhance the cardholder experience for our membership.
Process and resolve dispute claims to support the Card Programs Dispute Team.
Review procedures and seek to provide process improvements.
Member Service
Research and Analytical Skills
Strong Organizational Skills
Multitasking and Time Management
Dependability
Continuous Learning