Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Church

Tulsa,OK

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at Greenheck Group. Skilled in operations management and teamwork, adept at fostering collaboration and driving results through effective staff training and development. Recognized for outstanding achievement with the "Store of the Year" award at Qdoba Eats. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

9
9
years of professional experience

Work History

Team Leader

Greenheck Group
12.2020 - Current

Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.

  • Established a positive work environment by fostering open communication and promoting teamwork among employees.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Electrical Technician

S & R Compression
01.2018 - 11.2020

Installed electrical conduit and wiring for power, controls, and lighting.

  • Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
  • Tested wiring and other system parts for electrical flow and function.
  • Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.

Store Manager

Qdoba Eats
02.2016 - 10.2018

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Lead a team of 10 Team members. Winning number one store of the year.

Education

Administrative Assistant - Administrative Assistance And Secretarial Science

Business Information Technical Academy
Taft, OK
06.1990

Medical Assistant - Medical Assisting

Bryan Institute
Tulsa, OK
05.1986

Skills

  • Teamwork and Collaboration
  • Team Leadership
  • Staff Training and Development
  • Operations Management
  • Staff Development
  • Organization skills
  • Data Entry
  • Attention to Detail

Timeline

Team Leader

Greenheck Group
12.2020 - Current

Electrical Technician

S & R Compression
01.2018 - 11.2020

Store Manager

Qdoba Eats
02.2016 - 10.2018

Administrative Assistant - Administrative Assistance And Secretarial Science

Business Information Technical Academy

Medical Assistant - Medical Assisting

Bryan Institute
Laurie Church