Laurie Congdon
Plainfield,CT
Summary
Looking for a Part time Job that will allow me the opportunity to use my Administrative / Clerical Field, my organization skills, my creative abilities to problem solve and other skills that maybe utilized effectively so that I may become an important asset in any diverse setting>
Overview
7
7
years of professional experience
Work History
Complex Collections / Customer Service
Northeast Unitlities
11.2010 - 09.2011
- Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems,
- Maintained positive company image during difficult situations.
- Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.
Computer Operator
Core-Mark Corporation
05.2010 - 11.2010
- Loaded peripheral equipment with selected materials for operations runs and oversaw loading of peripheral
- Cleared equipment at end of operation run and reviewed schedule, to determine next assignment
- Separated output when needed and sent data to specified users.
- Operated color process / printer for refined photographic development
Credit and Collection Analyst
Hub Group
10.2004 - 07.2009
- Obtained and reviewed credit scores from Duns and Bradstreet to establish new customers good or ad credit scores.
- Assist customer, sales and operations to secure proper on boarding invoicing requirements per customers requests.
- Create, completer and maintain excel reports for 100 plus accounts, total over $2 million dollars, to assist in necessary daily collection efforts.
Education
High School Diploma -
Putnam High School
Putnam, CT06-1980
Skills
- Excellent verbal and written communication skills
- Professionalism dealing with customer and co workers
- Ability to work with minimal supervision
- Team player, good problem solving skills
- Ability to multi-task in a fast paced environment
- Computer skills
Timeline
Complex Collections / Customer Service
Northeast Unitlities
11.2010 - 09.2011
Computer Operator
Core-Mark Corporation
05.2010 - 11.2010
Credit and Collection Analyst
Hub Group
10.2004 - 07.2009
High School Diploma -
Putnam High School
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