Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Hall

Murfreesboro,TN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience

Work History

Manager, Safety & Workers' Comp

Brookdale
08.2005 - Current

Train and management of Safety & Workers' Compensation Specialists
Extensively review and assist with managing claim costs
Support administration of Workers compensation program
Work related injury management for several states; extensively the State of FL
Provide direction and training to communities on accident investigation, claim reporting and aggressive claim management.
Review on line claims within TPA systems
Closely monitor and assist with management of 250+ medical and indemnity claims
Work closely with TPA account managers and/or attorneys for claim resolution
Quarterly claim reviews of high dollar and/or challenging claims
Assist communities to develop strong and active safety programs. (i.e. safety committees, safety incentives, trainings)
Community Safety Inspections
Support communities through OSHA inspections and/or complaints

  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Controlled costs to keep business operating within budget and increase profits.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Montague High School
Montague, MI

Skills

  • Team Leadership
  • Operations Management
  • Process Improvement
  • Schedule Management

Timeline

Manager, Safety & Workers' Comp

Brookdale
08.2005 - Current

High School Diploma -

Montague High School
Laurie Hall