Laurie Mazzamurro
Glastonbury,CT
Summary
Motivated professional with extensive experience in customer service, sales, education, and administrative tasks.
Overview
34
34
years of professional experience
Work History
Caseworker
Quality Parenting Center, Waterford Country School
North Windham, CT
11.2022 - Current
- Working alongside the Department of Children and Families; supervising visits between parents and children; documenting what happened during visits; educating parents on how to strengthen their parenting skills.
Caseworker
The Village for Children and Families
Hartford, CT
07.2021 - 11.2022
- Worked alongside the Department of Children and Families; supervised visits between parents and children; documented what happened during visits; educated parents on how to strengthen their parenting skills; worked with parents to ensure their reunification with their children would be successful.
Tutor
Hopewell Elementary School
Glastonbury, CT
10.2020 - 06.2021
- Worked as both a Reading and Spanish Tutor and building Substitute Teacher throughout the course of the school year.
Assistant Director
Ahavah Family Services
Rocky Hill, CT
01.2016 - 03.2020
- Worked alongside the Department of Children and Families; supervised visits between parents and children; documented what happened during visits; educated parents on how to strengthen their parenting skills; hired, trained, and assigned cases to employees.
Resident Academic Director
A Better Chance, Inc.
Glastonbury, CT
08.2012 - 06.2016
- Oversaw the academics of ABC scholars during their careers at Glastonbury High School; worked as liaison between the program and the school; oversaw supervision of scholars during the week, as well as weekends.
English Teacher
Cornerstone Christian School
Manchester, CT
08.2005 - 06.2014
- Taught English Literature and writing to grades 9 through 12; prepared lesson plans, calculating grades, and creating grading rubrics; taught acting and drama production, as well as designed the school’s yearbook; helped to create the school’s current English curriculum.
Multi-Media Technician
Camfel Productions
Irwindale, CA
06.2003 - 06.2005
- Performed character education presentations on a national level; encouraged students to avoid drugs, alcohol and bullying; provided customer services to various schools and churches across the country; constructed audio-visual system for programs on a daily basis.
Special Education Paraprofessional
Avon/West Hartford Public Schools
Avon/West Hartford, CT
08.1999 - 06.2003
- Implemented students’ educational programs, working with a team of teachers, therapists and parents; helped students achieve academic goals.
Office Manager/Customer Services Supervisor
Meadows Music Theater
Hartford, CT
06.2000 - 08.2002
- Oversaw office functions, including answering phones, greeting customers, business sponsors and artist representatives; creating various company documents; directed staff, sponsors, artist representatives and customers to help meet their needs.
Female Head Counselor
Salvation Army/Camp CONNRI
Ashford, CT
06.1999 - 08.1999
- Recruited, educated, and supervised counseling staff members; oversaw camp programming and handled camper issues.
English Teacher
Sendai
Sendai, Japan
04.1997 - 04.1999
- Taught conversational English to students ages 4 to 70; managed program funds and created educational plans for classes.
Office Support/Receptionist/Word Processor
Jobpro Temporary Services
Farmington/Glastonbury, CT
03.1995 - 04.1997
- Worked in a variety of office environments completing assignments, including answering phones, greeting customers, creating documents, filing, etc.
Beat Reporter
New Britain Herald Newspaper
New Britain, CT
02.1992 - 03.1995
- Covered five different towns, writing both hard news and human interest stories. Increased circulation in Wethersfield by 40 per cent by building relationships with townspeople and local officials.
Education
Bachelor of Arts -
University of Connecticut
Storrs, CT05.1992
Skills
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Administrative support
- Document management
- Classroom management
- Problem-solving skills
- Curriculum development
Timeline
Caseworker
Quality Parenting Center, Waterford Country School
11.2022 - Current
Caseworker
The Village for Children and Families
07.2021 - 11.2022
Tutor
Hopewell Elementary School
10.2020 - 06.2021
Assistant Director
Ahavah Family Services
01.2016 - 03.2020
Resident Academic Director
A Better Chance, Inc.
08.2012 - 06.2016
English Teacher
Cornerstone Christian School
08.2005 - 06.2014
Multi-Media Technician
Camfel Productions
06.2003 - 06.2005
Office Manager/Customer Services Supervisor
Meadows Music Theater
06.2000 - 08.2002
Special Education Paraprofessional
Avon/West Hartford Public Schools
08.1999 - 06.2003
Female Head Counselor
Salvation Army/Camp CONNRI
06.1999 - 08.1999
English Teacher
Sendai
04.1997 - 04.1999
Office Support/Receptionist/Word Processor
Jobpro Temporary Services
03.1995 - 04.1997
Beat Reporter
New Britain Herald Newspaper
02.1992 - 03.1995
Bachelor of Arts -
University of Connecticut