Laurie Miller

Upshift

Cincinnati, OH

08.2019 - Current

Set up banquet tables and chairs based on event requirements.
Provided friendly, courteous service to create memorable moments for guests.
Arranged linens and table settings according to seating plan and event theme.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained flexible work schedule to meet event needs.
Adhered to all health and safety regulations while serving food and beverages.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Carried out professional service, retaining polite and friendly approach at all times.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Arranged food, utensils and condiments on trays to serve meals with necessary items.
Replenished condiments and other supplies at tables and service bars.
Refilled beverage glasses, cleared and reset tables,
Maintained clean and safe work environment.
Inspected dishes and utensils for cleanliness.
Served meals to customers according to established guidelines.