Laurie Pierson

• Provided accurate information about products, prices and services.
• Built relationships with customers to encourage repeat business.
• Demonstrated product features and benefits for customers' needs.
• Developed and maintained relationships with existing clients to ensure customer satisfaction.
• Organized client visits, presentations, product demonstrations and trade shows.
• Answered inquiries from prospective customers regarding features of products and services offered.
• Created successful strategies to develop and expand customer sales.
• 
  
• Ticketed, arranged and displayed merchandise to promote sales.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Displayed strong telephone etiquette, effectively handling difficult calls.

• Called prepared lists of leads and read short scripts to promote business mergers and acquisitions services.
• Engaged potential customers using prepared statements about expertise in mergers and acquisition.
• Tracked calls and appointments with custom software.

• Pursued customer leads and followed through to win new business.
• Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
• Clearly explained the benefits and differences of all products.
• Clearly explain to the customer the process of all projects from order taking through installation and final payment.
• Built relationships with all prospects and customers by continuously giving superior service.

.

• Penetrated new markets by investigating competitor products, services and trends
• Employed cold calling prospecting working remote
• Contacted customers via phone and email to explore connections, offer services and cement relationships

• Achieved or surpassed sales quotas by 50% +
• Recommended, planned, and implemented strategies that increased revenue - territories CA, NY, NV, NC, and FL
• Using custom CRM, moved customers through the sales cycle
• Coordinated with project managers to align timelines and work with client representatives
• Coordinated with architects and engineers for planning, permitting, zoning, state codes, design, and installation
• Fostered relationships with customers to expand customer base, retain business, and earn referrals