Laurie Sanchez
San Diego,California
Summary
Versatile and confident leader with more than five years of experience in customer service and relations, professional and personal development, and financial transactions. A dedicated student with a current background in medical terminology, psychology, biology, and the French language, possessing the critical ability to learn quickly in a modernized world. Maintains an extremely professional and courteous standard while ensuring patient, client and customer satisfaction, and drives success in the interpersonal and financial affairs of the business. Proven reliable individual with long term goals of staying with Pacific Dental Services.
Overview
5
5
years of professional experience
Work History
Crew Member Trainer
Tender Greens
San Diego, California
07.2021 - Current
- Trained other employees in customer service, established food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Increased customer satisfaction through followup and enthusiastic customer service.
Kitchen Manager
Chipotle Mexican Grill
San Diego, United States
06.2017 - 07.2021
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Junior Basketball League Assistant Coach
Sandia High School
Albuquerque, NM
01.2019 - 07.2019
- Led practice sessions with 14 players practicing drills, honing techniques and scrimmaging to put practiced skills into play.
- Coordinated with head coach and experienced players to develop curriculum and play book.
- Assisted in developing student-athletes to fullest potential and performing under pressure.
- Represented school and athletic program in positive light locally and in media.
Education
Bachelor of Arts - Clinical Psychology
San Diego State University
San Diego, CA05.2023
High School Diploma -
Sandia High School
Albuquerque, NM09.2019
Skills
- Critical Thinking
- Verbal and Written Communication
- Clear Communication
- Coaching and Development
- Money Handling
- Conflict Resolution
- Enforcing Nutritional Standards
- Calm and Pleasant Demeanor
- Employee training
- Reliable and Responsible
- Trustworthy and Self-motivated
- Intermediate fluency in French
References
- Damon Smith: (571) 235-1740
- Chipotle Mexican Grill General Manager
- Yannick Kalombo: (619) 634-5028
- Tender Greens Sous Chef & Manager
- Saira Perez: (619) 727-3178
- Chipotle Mexican Grill Service Manager
Timeline
Crew Member Trainer
Tender Greens
07.2021 - Current
Junior Basketball League Assistant Coach
Sandia High School
01.2019 - 07.2019
Kitchen Manager
Chipotle Mexican Grill
06.2017 - 07.2021
Bachelor of Arts - Clinical Psychology
San Diego State University
High School Diploma -
Sandia High School