Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Marqurous Sanders

Stockbridge,GA

Summary

Accomplished Crew Member Trainer at McDonald's, adept in employee training and customer service, enhancing team performance and customer satisfaction. Leveraged skills in health and safety regulations and team leadership to mentor staff, significantly improving service quality. Demonstrates exceptional organizational skills and a positive attitude, driving results and fostering a collaborative work environment. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Experienced Crew Trainer with 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.

Overview

2
2
years of professional experience

Work History

Crew Member Trainer

McDonald's
07.2022 - 08.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Maintained current knowledge of all team position requirements.

Education

Bachelor of Science - Nursing

Georgia State University
Atlanta, GA
05.2028

High School Diploma -

Woodland High School
Stockbridge, GA
05.2024

Skills

  • Health and Safety Regulations
  • Task Delegation
  • Work Prioritization
  • Cash Handling
  • Team leadership and supervision
  • Employee Training
  • Customer Service
  • Team Leadership
  • Active Listening
  • Delegating Work
  • Critical Thinking
  • Attention to Detail
  • Strategic Planning
  • Problem-Solving
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Organizational Skills

Additional Information

- Complete Honor & Dual Enrollment Courses throughout High School

- Work 25-30 hours at week while in High School


Timeline

Crew Member Trainer

McDonald's
07.2022 - 08.2024

Bachelor of Science - Nursing

Georgia State University

High School Diploma -

Woodland High School
Marqurous Sanders