Zone Manager
● Administered the enrollment, on-boarding, training, implementation, and growth of Ford Motor Company initiatives for 40+ Ford and Lincoln dealer franchises
● Oversaw every phase of new vehicle supply chain from ordering to delivery
● Analyzed data to identify areas of improvement, implementing targeted solutions to increase revenue, customer satisfaction, and customer retention
● Enhanced dealer-manufacturer relationship by addressing dealer concerns, swiftly resolving issues, and conducting regular performance evaluations
● Developed comprehensive forecasting reports to accurately predict demand and to facilitate more effective purchasing decisions
Sales Zone Manager Achievements
● Two-time Lincoln Zone Manager of the Year
● $182,650,000 average vehicles wholesaled per year
● $248,610,000 average vehicles retail sales on per year
● 100% re-enrollment, RedCap Valet software
● 100% enrollment, eCommerce Marketplace Application
● Created pro forma used by teammates to support their sales and renewals conversations
Parts & Service Zone Manager Achievements
● Two-time Ford Zone Manager of the Quarter
● $16,900,000 average parts wholesaled per year
● $55,820,000 average parts retailed per year