Laurie Spencer
Lockport,IL
Summary
General Manager with a proven track record at Sonic Drive In, excelling in operations management and team leadership. Spearheaded initiatives that boosted sales and profitability while fostering a collaborative work environment. Expert in training and coaching, enhancing employee performance and satisfaction, ensuring compliance, and driving organizational success.
Diligent General Manager with a solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Sonics Drive In
01.2009 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Education
High School Diploma -
Lincoln Way
Frankfort, ILSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
Certification
Servsafe certified
Timeline
General Manager
Sonics Drive In
01.2009 - 01.2025
High School Diploma -
Lincoln Way
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